Shaista Afroz Hasan
Toronto,ON
Summary
Dynamic human resources professional with a proven track record in developing and implementing HR strategies that drive organizational success. Recognized for a strong emphasis on collaboration and delivering results through effective talent management and robust employee relations, particularly in recruitment and retention initiatives. Known for reliability and adaptability, with expertise in conflict resolution, talent acquisition, and performance management that enhance workplace culture and productivity. Committed to fostering an inclusive environment that empowers employees to thrive while aligning HR practices with business goals.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
HR Galaxy
01.2020 - 06.2021
- Collaborate with executive leadership to align HR initiatives with overall business goals and objectives.
- Regularly analyze workforce trends to proactively address potential skill gaps or staffing needs.
- Streamline time-to-hire metrics by enhancing recruitment processes, utilizing technology, and improving candidate screening methods.
- Develop comprehensive onboarding programs to facilitate the smooth integration of new employees into the organization.
- Respond to all inquiries concerning employee grievances, including matters of workplace harassment and policy violations, and execute required follow-up actions.
Human Resources Manager
Golden Arrow School Buses Ltd
01.2014 - 01.2019
- Supported local and regional managers by delivering prompt and comprehensive HR information and reports to ensure compliance with legislation, regulations, and policies.
- Engaged with employees across the full range of HR services, including benefits, disability/return to work plans, workers' compensation, and policy guidance, along with plan administration (health, life insurance, and pension).
- Processed and evaluated HR transactions related to recruitment, job status/classifications, operational administration, compensation.
- Identified and successfully implemented retention strategies.
- Carried out special projects and assignments as needed to provide effective HR support in achieving the annual business plan strategies and objectives.
Human Resource Coordinator
Westcan Bulk Transport
01.2013 - 01.2014
- Collaborated with employees throughout the full spectrum of HR services, which includes benefits, disability and return-to-work plans, workers' compensation, and policy guidance, as well as plan administration for health, life insurance, and pension.
- Handled and evaluated HR transactions concerning recruitment, job status/classifications, operational administration, compensation, and implemented retention strategies.
- Carried out special projects and assignments as needed to provide effective HR support in fulfilling the annual business plan strategies and objectives.
Human Resource Generalist
Medicentre Canada Inc And Roda Deaco by Amot
01.2011 - 01.2013
- Managed all recruitment efforts for the Edmonton operations, which involved creating job descriptions, evaluating candidates, coordinating the selection process, and facilitating onboarding.
- Provided management with insights and recommendations concerning HR policies, legislation, and best practices.
- Contributed to the development of HR policies by providing supporting evidence for management's decisions.
- Ensured the precise maintenance of human resources files, employee records, and salary/wage information, guaranteeing full compliance with relevant authorities.
- Served as the primary liaison for employees concerning workplace matters, including compensation disagreements and evaluations.
Branch Administrator and Recruiter
G4S Cash Solutions (Canada) Ltd.
01.2008 - 01.2010
- Tasked with the recruitment, screening, testing, and interviewing of both internal and external candidates for roles within the Edmonton District.
- Managed and maintained personal records and files for efficient operations of the HR department
- Additional duties included: financial reporting, revenue forecasting, maintaining account receivables; short-term and long-term forecasting of labour requirements.
Education
Diploma - Human Resources Management Program
Grant MacEwan University
01.2018
Bachelor of Business Administration (BBA) - undefined
Dr. B.A.M.University
01.2003
Skills
- Human resources policy development
- Employee engagement strategies
- Experienced with Microsoft Office applications
- Mentorship development
Microsoft office proficiency
HR policies and procedures
Employee relations
Benefits and compensation management
Recruitment and hiring
Records management
Compliance
Corrective action planning
Legal compliance
Employee handbook development
Human resource management software HRMS
Employee recognition programs
Performance management systems
References
Available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Manager
HR Galaxy
01.2020 - 06.2021
Human Resources Manager
Golden Arrow School Buses Ltd
01.2014 - 01.2019
Human Resource Coordinator
Westcan Bulk Transport
01.2013 - 01.2014
Human Resource Generalist
Medicentre Canada Inc And Roda Deaco by Amot
01.2011 - 01.2013
Branch Administrator and Recruiter
G4S Cash Solutions (Canada) Ltd.
01.2008 - 01.2010
Bachelor of Business Administration (BBA) - undefined
Dr. B.A.M.University
Diploma - Human Resources Management Program
Grant MacEwan University
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