Shaira Amistad Padaco
Burnaby,Canada
Summary
Highly organized and dedicated health science and laboratory professional, driven by a passion for continuous learning and skill development. Strong foundation in pre- to post-analytical procedures ensures the delivery of accurate and timely laboratory results to support physicians in diagnosing, treating, and preventing diseases. Detail-oriented with hands-on experience in retail management and merchandising, showcasing adaptability and a robust work ethic across diverse professional environments. Committed to excellence in every aspect of work, fostering a collaborative atmosphere that enhances team performance and patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Store Manager (Process Leader)
Petsmart
Burnaby, BC
09.2025 - Current
- Achieved operational excellence by optimizing merchandising and inventory management, resulting in improved store performance.
- Maintained high standards of care for store-owned pets, ensuring compliance with health and welfare regulations.
- Developed a skilled workforce through effective hiring, onboarding, and training practices, fostering a culture of accountability.
- Streamlined daily operations, including opening and closing procedures, staffing, and fulfillment processes, while adhering to safety and policy standards.
- Improved merchandising outcomes by analyzing sales and inventory trends.
- Enhanced pricing accuracy and optimized discretionary space through effective planogram execution.
- Drove financial performance by managing P&L expectations, controlling labor and supply expenses, and identifying growth opportunities through reporting tools.
Process Lead
PetSmart
Burnaby, BC
03.2023 - 09.2025
- Oversee daily store processes to ensure consistent standards across departments and smooth store operations.
- Maintained high merchandising standards by organizing product display, managing stock and following visual guidelines.
- Ensure excellent customer service by assisting shoppers, addressing inquiries and creating a welcoming shopping experience.
- Support process improvements to enhance store efficiency customer satisfaction
Medical Technologist
Northcross Corporation
Baguio City, Philippines
01.2021 - 11.2022
- Laboratory Generalist
- Phlebotomist
- Inventory of supplies and order of stocks
- Invoice and billing coordinator for different clients
- Appointment setter for individual and company clients
- On-site clinic coordinator
- Patient assessment and specimen collection including swabbing for COVID-19
- Provide patient education after check-ups.
- Assist with different medical procedures and minor operations.
Storekeeper and Online retailer
Baguio City, Benguet
10.2019 - 05.2022
- Part-time online selling of clothes and shoes using social media platforms and at the same managing a grocery store.
Medical Technologist II
Department of Health
Baguio City, Philippines
07.2020 - 12.2020
- Perform specimen collection for COVID-19.
- Part of the triage team for the patient assessment.
- Phlebotomist
- Inventory of supplies
Junior Medical Technologist
Baguio Doctors' Medical Laboratories
Baguio City, Philippines
08.2019 - 07.2020
- Laboratory Generalist
- Phlebotomist and Equipment maintenance Officer
Education
Diploma - Health Sciences
Langara College
Vancouver, British Columbia04.2025
Bachelor of Science - Medical Laboratory Science
University of Baguio
Baguio City, Philippines07.2018
Skills
- Specimen collection; Phlebotomy; Specimen handling
- Patient care
- Quality control management
- Training and mentoring
- Data interpretation
- Multitasking efficiency
- Health and safety
- Customer service
- Merchandising and Inventory Management
- Operations, leadership and development
LANGUAGES
English – Fluent
Certification
- Registered Medical Technologist: March 2019 to May 2028
- Drug Testing Analyst: April 2021 to Present
- ASCP Board Certification in Medical Laboratory Science: September 2019 to September 2028
- Emergency First Aid Certification: March 16, 2024 – March 16, 2027
- Certified Forklift Operator, Raymond Intralogistics Solutions| Johnston Equipments- January 2026 - January 2029
Timeline
Retail Store Manager (Process Leader)
Petsmart
09.2025 - Current
Process Lead
PetSmart
03.2023 - 09.2025
Medical Technologist
Northcross Corporation
01.2021 - 11.2022
Medical Technologist II
Department of Health
07.2020 - 12.2020
Storekeeper and Online retailer
Baguio City, Benguet
10.2019 - 05.2022
Junior Medical Technologist
Baguio Doctors' Medical Laboratories
08.2019 - 07.2020
Bachelor of Science - Medical Laboratory Science
University of Baguio
Diploma - Health Sciences
Langara College