Shaira Grace Gruna
Toronto,Canada
Summary
Dedicated Patient Care Assistant with experience at Hennick Bridgepoint Hospital, skilled in providing compassionate support and effective communication. Proven ability to enhance patient comfort and dignity while monitoring clinical conditions. Proficient in clinical documentation and mobility assistance, fostering a safe and supportive environment for patients. Certified in CPR and First-Aid.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Hennick Bridgepoint Hospital
05.2024 - Current
- Executing basic patient care functions, as assigned by primary nurse, contributing to implementation of interprofessional care plan.
- Answered call lights promptly to ensure timely response to patient needs.
- Provide and arrange food/nourishment.
- Maintaining awareness of patient nutritional status and dietary restrictions.
- Facilitating patient engagement in activities of daily living (ADL).
- Facilitate patient toileting needs, including supplying and discarding bedpans, and emptying Foley catheters.
- Assist patients with mobility and ambulation.
- Oral care and oral suction.
- Assesses and informs MRN regarding any patient behavioral, clinical changes, or safety risks.
- Communicates in a timely and effective manner.
- Maintained accurate records of patient care services provided.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated communication between patients, families and healthcare providers.
- Delivers continuous observation of assigned patient (e.g. Falls Risk).
- Supports individuals by providing non-medical escort to external appointments.
- Maintains strict adherence to PPE standards and infection control policies
- Maintain strict adherence to patient privacy and confidentiality protocols
Service Manager
Chipotle Mexican Grill
10.2017 - Current
- Making sure high-quality food is served and is in accordance with company standards.
- Managing customer incidents and striving to deliver exceptional customer experience.
- Administer crew breaks, facilitate shift changes, conduct shift meetings, and organize line schedules.
- Cultivating and cross-training front-of-house crew, facilitating crew performance evaluations, and resolving performance challenges.
- Training and developing future managers.
- Troubleshooting back-of-house computers and POS systems.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Maintained inventory of parts and supplies, ensuring availability for service tasks.
- Monitored service performance metrics to identify areas of improvement.
Personal Caregiver
Bayshore Home Health
11.2023 - 05.2024
- Facilitating personal hygiene, bathing, dressing, undressing, toileting, and ambulation
- Managing medication administration and encouraging clients in adherence
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Coordinating and organizing meal preparation.
- Perform light housekeeping duties.
- Interacting with the client.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Evaluated and reported on hazardous conditions and observed physical, behavioral, and cognitive changes in client
- Realigning clients to mitigate bed sore risk
PSW Clinical Placement
Ukrainian Canadian Care Center
02.2023 - 05.2023
- Facilitate daily living activities to enhance individual well-being
- Facilitates client strengths to promote safety, security, dignity, and independence.
- Implements an effective care plan for lifts and transfers.
- Uses toileting and incontinence devices according to client needs.
- Maintained detailed records of services performed on clients.
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Improved patient outlook and daily living through compassionate care.
- Initiated recreational activities that were enjoyable yet beneficial to the patient's health.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Recorded detailed notes on patient's condition in accordance with agency policy.
- Monitors and documents alterations in client behavior concerning illness or other conditions.
- Modifies strategies based on family expectations and priorities while respecting client care plan
- Aid client care efforts by coordinating with Registered Staff to ensure effective medication and treatment administration.
- Communicates with clients utilizing verbal and non-verbal techniques
- Showcases proficiency in independent work under supervision of staff professionals.
Medical Office Manager
The Best of Chinese Medicine
02.2021 - 08.2021
- Managed patients’ scheduling, registration, medical records, billing and collection, data entry and processing, cash posting and inventory management.
- Administers and coordinates comprehensive filing and organizational systems for practice employing Jane Software.
- Oversaw day-to-day operations of practice, ensuring superior customer service delivery
Internship: Medical Laboratory Technician
Humber River Hospital (Wilson Site)
02.2018 - 03.2018
- Blood Collection & Handling Safety.
- Venipuncture.
- Sorting & Receiving specimen.
- Microbiology Planting.
- Urine specimen preparation for urinalysis.
Education
Certified Personal Support Worker -
TriOs College
425 Bloor St E Suite 200, Toronto, ON M4W 3R401.2023
Medical Laboratory Technician Diploma -
Anderson College
5775 Yonge St #1006, North York, ON M2M 4J101.2018
Skills
- Companionship and emotional support
- Assisting with daily living activities
- Effective communication
- Mobility assistance
- Written and verbal communication
- Dementia and Alzheimer's care
- Clinical documentation
- Patient monitoring
- Teamwork
- Client dignity
- Client comfort
Certification
- Personal Support Worker Certificate, 06/01/23
- Standard First Aid and CPR (C level), 03/01/23
- Food Safety Handling Certificate, 02/01/20 - 02/01/25
- Canadian Red Cross Basic Cardiac Life Support, 02/01/18
- Health Care Services NCII, 04/01/15
- Ontario Society of Medical Technologists (OSMT), 06/01/18
References
References and availability are available upon request.
Timeline
Patient Care Assistant
Hennick Bridgepoint Hospital
05.2024 - Current
Personal Caregiver
Bayshore Home Health
11.2023 - 05.2024
PSW Clinical Placement
Ukrainian Canadian Care Center
02.2023 - 05.2023
Medical Office Manager
The Best of Chinese Medicine
02.2021 - 08.2021
Internship: Medical Laboratory Technician
Humber River Hospital (Wilson Site)
02.2018 - 03.2018
Service Manager
Chipotle Mexican Grill
10.2017 - Current
Certified Personal Support Worker -
TriOs College
Medical Laboratory Technician Diploma -
Anderson College
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