Shaine Francis
Mover
Toronto,ON
Summary
Experienced mover and lead-hand with strong communication and conflict resolution skills. Proven ability to mentor team members and implement process improvements that enhance efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Mover/Lead-hand
Where There Movers
01.2020 - Current
- Trained and mentored new team members on safety protocols and proper moving techniques.
- Oversaw packing, loading, and unloading processes to maintain high standards of care for client belongings.
- Implemented process improvements that reduced damage rates during transport and handling of items.
- Developed strategies for optimizing space in trucks to maximize load efficiency during moves.
- Resolved customer inquiries and concerns promptly, enhancing overall client satisfaction with services provided.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Moved furniture and boxes using utility dolly and truck ramp.
- Followed safety protocols to prevent accidents and injuries.
Education
High School Diploma -
Westview Centennial S.S
755 Oakdale Road05-1998
Skills
- Strong communication skills
- Furniture moving
- Adaptable and flexible
- Heavy lifting expertise
- Truck loading and unloading
- Problem-solving skills
- Wrapping and boxing
- Decision-making
- Efficient packing techniques
- Assembly and disassembly Know-how
- Load security
- Job planning
- Staff management
- Conflict resolution
- Stress management techniques
- Appliance connections and hookups
- Furniture and fixture dismantling
- Relationship building
- Critical thinking
Languages
English
Full Professional
Timeline
Mover/Lead-hand
Where There Movers
01.2020 - Current
High School Diploma -
Westview Centennial S.S