Shaina Marie Guntalilib
3311 Bathurst Street, North York
Summary
Dynamic and dedicated professional with extensive experience at Summerhill Market, excelling in customer service and transaction accuracy. Proven ability to enhance customer experiences through effective communication and product knowledge. Skilled in operating point-of-sale systems and maintaining financial integrity, demonstrating strong work ethic and empathy in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier/Bakery Clerk
Summerhill Market
07.2024 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of bakery display areas to ensure product visibility.
- Operated ovens and mixers to prepare a variety of baked goods consistently.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Cashier/Cash Office Assistant
Fortino's
09.2023 - 01.2025
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service to enhance shopping experience.
- Maintained accurate cash register and balanced daily sales reports.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Cashier/Server
Jerk King
09.2019 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced receipts at shift end.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Personal Support Worker
Pharma-Medical College
08-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/Bakery Clerk
Summerhill Market
07.2024 - Current
Cashier/Cash Office Assistant
Fortino's
09.2023 - 01.2025
Cashier/Server
Jerk King
09.2019 - 04.2021
Personal Support Worker
Pharma-Medical College
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