SHAINA ARORA

Going an extra mile in making my work efficient every single time | coming up with innovative and creative ideas

I am a customer service professional and can carry forward every task very efficiently. I seek new relations while expanding existing ones and uses a systematic approach to planning and in coming up with personalized solutions.

Knowledgeable [Desired Position] with solid foundation in broadcast journalism. Proven history of delivering accurate and engaging news stories, maintaining viewer trust, and managing on-air presence. Demonstrated expertise in real-time reporting and clear communication.

Experienced with live broadcasting and real-time reporting. Utilizes strong communication skills to deliver clear and engaging news stories. Track record of building viewer trust and maintaining journalistic integrity.

• Diploma in Fashion Designing, 2015-17, PIFT Institute, Ludhiana, India
• Bachelor’s in Business Administration, 2012-15, Punjab University, India

• Sales and Admin department, Dimples- Car rentals, 12/23/23, Managed daily administrative tasks and streamlined operations in the car rentals department, enhancing efficiency and customer satisfaction., Drove sales growth by implementing targeted strategies and delivering exceptional service to clients.
• Sales Executive, Auto Clearance Centre, 06/23, 11/23, Serving customers with inquiries, providing information about vehicles, arranging test drives, and facilitating the sales process while ensuring a positive and professional customer experience.
• Assistant Accountant, Save Tax Solutions, 10/21, 11/22, Providing all facilities and helping clients on calls and filing taxes online.
• Front Desk, JW Marriot, 02/20, 08/21, Provided exceptional guest service at the front desk of JW Marriott Delhi, ensuring a seamless check-in/check-out process and addressing inquiries with professionalism., Coordinated with various departments to enhance guest experiences and resolve issues promptly.
• Sales team, Zara Warehouse, 03/18, 01/20, Supported the sales team at the Zara warehouse by managing inventory, processing orders, and ensuring accurate stock levels., Contributed to sales targets through effective customer interactions and efficient order fulfillment.