Accountable Insurance Representative with excellent client management and insurance plan promotion.
Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service.
Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Resourceful Clerk with commitment to ensuring exceptional customer service across diverse settings. Organized with strong time management and multi-tasking skills. Proven to work well with all types of professionals.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
Work History
Clerk's Helper
Ismaili Center
10.2017 - 03.2018
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Promoted high level of support and service to others with prompt issue resolution.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Interacted with customers by phone, email, or in-person to provide information.
Maintained filing system and organized customer documents for easy retrieval of information.
Assist parents in checking students in and out of school and maintain accurate attendance record
Assist with students registration and withdrawals.
Maintain teacher and staff absence from duty reports and send to the payroll department.
Insurance Agent
Prasla Insurance
01.2017 - 06.2017
Maintained high standards of customer service by building relationships with clients.
Responded to customer calls swiftly to resolve issues and answer questions.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Approached potential clients by using direct marketing mailings and phone contacts.
Manager
Ups Store
03.2012 - 08.2012
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers and suppliers through account development
Supervisor
Cold Store Creamery Store
03.2008 - 01.2011
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Education
GED -
San Jacinto College
Houston, Texas
05.2012
Fashion Designing - Fashion Design And Production
Nathibai Namodar Thackery Womens University (SNDT)
Mumbai, India
05.2007
First Year of Commerce - Advanced Accounting And Finance
G.G College of Arts And Commerce
Mumbai, India
05.2006
H.S.C -
Maharashtra State Board
Mumbai, India
05.2005
S.S.C -
Maharashtra State Board
Mumbai, India
05.2003
Skills
Handling Cash
Handling Telephone Calls
Maintaining Records
Software: ERP
Ms-Office, Word, Excel, PowerPoint
Sales Activities
Customer Service
Customer Relationship Management
Property insurance
Parent and Student Communication
Group and Individual Instruction
Student Records Management
Student Evaluation
Scheduling appointments
Filing systems
Invoice Processing
Timeline
Clerk's Helper
Ismaili Center
10.2017 - 03.2018
Insurance Agent
Prasla Insurance
01.2017 - 06.2017
Manager
Ups Store
03.2012 - 08.2012
Supervisor
Cold Store Creamery Store
03.2008 - 01.2011
GED -
San Jacinto College
Fashion Designing - Fashion Design And Production
Nathibai Namodar Thackery Womens University (SNDT)
First Year of Commerce - Advanced Accounting And Finance