Summary
Overview
Work History
Education
Skills
Timeline
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Shaily Pathak

Claresholm,AB

Summary

Dedicated and hardworking customer service professional with experience in fast food and retail environments. Adept at handling food preparation, cash handling, and maintaining a clean and organized workspace. Excellent communication and interpersonal skills with a strong ability to work efficiently in fast-paced settings. Passionate about providing quality service and ensuring customer satisfaction.

Overview

5
5
years of professional experience

Work History

Front and Drive Thru Cashier

Dairy Queen Grill & Chill
12.2023 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted in food preparation, including ice cream treats, burgers, and fries.
  • Managed customer orders efficiently, ensuring accuracy and speed.
  • Maintained a friendly and welcoming atmosphere for guests.
  • Handled cash, processed payments, and provided change as needed.
  • Cleaned workstations, kitchen equipment, and dining areas to uphold store hygiene standards.

Cashier

Circle K Convenience Store
03.2023 - 12.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Process customer transactions accurately using cash registers, POS systems, and mobile payment methods.
  • Handle cash, credit, and debit transactions efficiently while maintaining a high level of accuracy and integrity.
  • Restocked shelves, checked inventory levels, and organized store displays.
  • Ensured compliance with store policies and loss prevention procedures.
  • Maintained cleanliness and sanitation of the store, including the checkout area.

Ecommerce Associate

Walmart
02.2021 - 03.2023
  • Efficiently process and fulfill customer orders by picking, packing, and shipping products for online sales.
  • Track and report order discrepancies, damaged goods, and any issues in fulfillment to improve process efficiency.
  • Use Walmart’s e-commerce platforms and software to accurately manage product data and order information.
  • Maintain a clean and organized workspace to ensure safety and efficiency during order processing.
  • Assist in training new associates, ensuring they understand e-commerce procedures and quality standards.
  • Collaborate with team members and other departments to ensure timely order fulfillment and adherence to operational standards.

Sandwich Artist

Subway
11.2019 - 02.2021
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Prepared and assembled sandwiches and salads according to customer specifications.
  • Provided excellent customer service by engaging with guests and ensuring satisfaction.
  • Maintained cleanliness and organization of food preparation and dining areas.
  • Handled cash transactions, operated the POS system, and balanced cash drawer.
  • Followed food safety and hygiene protocols to ensure compliance with health regulations.

Education

Diploma - Business Administration in Human Resource

Sheridan College
Brampton, ON
08-2021

Skills

  • Customer Service & Communication
  • Food Preparation & Safety
  • Cash Handling & POS Operation
  • Inventory Management
  • Multitasking in Fast-Paced Environments
  • Team Collaboration & Adaptability
  • Patience and empathy
  • Team collaboration

Timeline

Front and Drive Thru Cashier

Dairy Queen Grill & Chill
12.2023 - 03.2025

Cashier

Circle K Convenience Store
03.2023 - 12.2023

Ecommerce Associate

Walmart
02.2021 - 03.2023

Sandwich Artist

Subway
11.2019 - 02.2021

Diploma - Business Administration in Human Resource

Sheridan College

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Shaily Pathak