Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Timeline
Generic

SHAILLY SHRIMALI

Hamilton

Summary

Highly motivated and adaptable individual with a proven track record of providing excellent customer service in fast-paced sales environment. Possessing strong communication skills and a knack for problem-solving. Thrives in collaborative team settings while also capable of working independently to meet and exceed organizational goals.

Overview

5
5
years of professional experience

Work History

Sales Specialist

CONNECT6 GROUP
06.2024 - Current
  • Company Overview: COGECO SALES SPECIALIST
  • Presented and promoted the COGECO based service plans for home phone, TV and internet WiFi plans
  • Effectively coordinated sales effort with team members and other departments
  • Achieved agreed-upon sales target and outcomes within the scheduled time frame
  • Kept internal CRM system up-to-date on sales activities
  • Expedited the resolution of customer problems and complaints to maximize satisfaction
  • Coordinated promotional events by setting up booths at various locations (Residential and Commercial buildings)
  • Provided exceptional post-sales support, troubleshooting customer issues, and resolving technical problems, reducing customer churn by 12%
  • COGECO SALES SPECIALIST
  • Made highest number of sales and achieved top position on the leader score board Seven times within the region

Sales Associate

Walmart
01.2022 - 03.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.

TEACHER

Jack N Jill Day Care Center
07.2019 - 03.2023
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

Education

Master of Commerce - BUSINESS FINANCE AND ECONOMICS

JAI NARAIN VYAS UNIVERSITY
JODHPUR, RAJASTHAN
01.2020

Bachelor of Commerce - HONOURS, ACCOUNTING

JAI NARAIN VYAS UNIVERSITY
JODHPUR, RAJASTHAN
01.2018

Skills

  • Team Player
  • Problem-solving
  • Attention to Detail
  • Motivated Learner
  • Adaptability
  • Flexible
  • Resourceful
  • Positive and Energetic
  • Organized

References

Available upon request

Languages

English
Full Professional

Accomplishments

    Awarded best teacher award for year 2019

Timeline

Sales Specialist

CONNECT6 GROUP
06.2024 - Current

Sales Associate

Walmart
01.2022 - 03.2023

TEACHER

Jack N Jill Day Care Center
07.2019 - 03.2023

Bachelor of Commerce - HONOURS, ACCOUNTING

JAI NARAIN VYAS UNIVERSITY

Master of Commerce - BUSINESS FINANCE AND ECONOMICS

JAI NARAIN VYAS UNIVERSITY

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