Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shailly Sharma

Surrey

Summary

Dynamic Shift Supervisor with a proven track record at Tim Hortons combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Warehouse experienced ordering inventory, delivery groceries, counting items and also answering customer's questions and taking phone calls. ECEA certified and also having strong passion for teaching children, strong leadership skills to guide children through daily activities and learning activities , able to handle difficult situations. Demonstrating patience and decision-making process. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Tim Hortons
07.2020 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.

Warehouse Worker

Cosmos
03.2019 - 12.2019


  • Stocking stuff in the shelves.
  • Personally grocery shopping for seniors and customers with special needs.
  • Operating cash register ( running the cash register) counting money at end of shift( balancing the tills and performing a cash count), setting up float for next shift.
  • Assisting with customer queries and also locating items as requested.
  • Removing expired merchandise.



Education

Early Childhood Educator Assistant Program

Coastal College
Surrey, BC
06-2024

Associate of Arts - Diploma in General Arts

Langara College
Vancouver, BC
08-2023

Skills

  • Patience
  • Communication and Decision making
  • Excellent communication skills
  • Inventory management
  • Planning learning activities
  • Basic first aid
  • Schedule management
  • Shipping and receiving

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Shift Supervisor

Tim Hortons
07.2020 - Current

Warehouse Worker

Cosmos
03.2019 - 12.2019

Early Childhood Educator Assistant Program

Coastal College

Associate of Arts - Diploma in General Arts

Langara College
Shailly Sharma