Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
achievements interests
References
Timeline
Generic

Shailesh Patel

Bus Driver
Brampton

Summary

Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and six years of experience in Bus Driver roles.

Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

I am a motivated and determined individual who has gained an extensive knowledge by studying in most areas of customer services.

I am responsible and dedicated. I have managed my own company for over seven years which has made me a very motivated team player and has enabled me to be reliable, committed and competent in everything I do.


Overview

23
23
years of professional experience
1
1
Certification

Work History

Bus Driver

Metroline West Ltd
09.2017 - 08.2023
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations
  • Retained bus system, route and stop knowledge for informative customer advice
  • Collected accurate fares ahead of travel, including tokens and passes.
  • Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
  • Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
  • Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.

Driver, Warehouse & Sales

Malibu Bathroom & Kitchens Ltd
08.2014 - 08.2017
  • Deliveries to customers as well as collecting stock from our sister branch
  • Maintaining regular check and keeping the van clean
  • Accepting deliveries and allocating customer orders
  • Assisting stock take, purchasing stock and merchandising
  • Supplying purchasing invoices on to the computer
  • Answering telephone calls, assisting customers with purchases.

Director

PureAire Ltd
01.2006 - 07.2014
  • Day-to-day running of the company
  • Maintaining the website, E-commerce administrator and advertising
  • Assisting potential and existing customers with products and services available
  • Purchasing stock, invoicing, packing and shipping
  • Answering telephone calls, assisting customers with queries and taking orders
  • Keeping paper work updated accounts, VAT returns, and yearly reports.

Senior Sales Consultant

Dixons Tax Free
10.2000 - 01.2006
  • Helping customers with queries
  • Shop floor management in the absence of the manager
  • Assisting potential and existing customers with products and services available
  • Making stock available and on display at all times
  • Answering telephone calls from customer and taking orders for products to be collected
  • Being able to work to the highest level in a very busy environment.

Education

Queens Park Community School
London, NW6 7BQ

Elm Park College
Stanmore, Middlesex

Skills

  • Exceptional communication skills, both in expressing my opinions and listening to others
  • Flexible, easygoing, eager and willing to learn
  • Organized, decisive and confident in relation to tasks set
  • Ability to work independently and as part of a team
  • Experience of Windows 2022, Windows NT, Windows XP, Windows 11 and Mac OS
  • Working knowledge of packages such as MS Office 365, which includes programs such as MS Word, MS Excel, MS PowerPoint and MS Access
  • Also familiar with Pinnacle Studio 26 software for Editing Video/Audio
  • Passenger Assistance
  • Defensive Driving
  • Passenger Safety
  • Vehicle Inspections
  • Technology-Based Navigation
  • Emergency Procedures
  • Route Planning
  • Attention to detail
  • Inclement Weather Driving
  • Disability Awareness
  • Record keeping
  • Safe driving techniques
  • Service Quality Assurance

Languages

English
Full Professional
Gujarati
Native or Bilingual

Affiliations

  • I enjoy participating in many sports, especially football and snooker. I enjoy socializing with new people, which has enabled me to be a confident person.

Certification

Through dedication and teamwork I have been awarded many certificates for product knowledge & increasing level of customer services during my career. Also completing my CPC qualification which is a driver's training program.

achievements interests

In addition to this, I am a committee member of an Asian community where I help organize social activities and have been involved in charitable events. In my leisure time I enjoy listening to music and socializing with my friends, I also record videos of special events and then edit and finalize them on the computer for the professional touch.

References

References available upon request.

Timeline

Bus Driver

Metroline West Ltd
09.2017 - 08.2023

Driver, Warehouse & Sales

Malibu Bathroom & Kitchens Ltd
08.2014 - 08.2017

Director

PureAire Ltd
01.2006 - 07.2014

Senior Sales Consultant

Dixons Tax Free
10.2000 - 01.2006

Queens Park Community School

Elm Park College

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Shailesh PatelBus Driver