SHAILESH BHARVAD
Summary
With over 7 years of dynamic professional experience, excelling as a Corporate Secretary & Compliance Officer and Head of Compliance in a high-stakes, competitive industry. Career defined by successful initiatives and project management achievements, consistently delivering results that significantly enhanced company performance. Notable accomplishment includes spearheading a compliance overhaul resulting in a 40% reduction in regulatory risks and a 25% improvement in operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Manager (CSM)
Walmart
05.2024 - Current
- Led front-end operations, managing a team of 20 associates and overseeing more than $50,000 in daily transactions
- Implemented new customer service protocols, resulting in a 20% increase in customer satisfaction scores
Cashier/Team Member
Tim Horton's
01.2023 - 07.2024
- Played a key role in delivering exceptional customer service, ensuring a welcoming atmosphere and addressing customer needs promptly and effectively
- Facilitated smooth restaurant operations by efficiently processing orders, managing cash transactions, and maintaining an organized workspace
Customer Service Professional
Walmart
07.2023 - 04.2024
- Streamlined cash handling processes, reducing errors by 30% and improving efficiency
- Developed and executed training programs for 25 new hires, resulting in faster onboarding and a 15% increase in productivity
Corporate Secretary & Compliance Officer
Ceejay Finance Limited and CJ Group of Companies
01.2019 - 12.2022
- With NBFCs accounting for over 60% of commercial vehicle loans in India, this company has positioned itself at the forefront of the industry, demonstrating impressive growth with a 24% increase in vehicle loans in FY 2023-24
- Achieved a 100% on-time submission rate for all required documentation, reducing compliance-related errors by 95%, and improving overall efficiency in handling regulatory requirements by 30%
- This meticulous approach has not only ensured legal compliance but has also elevated the company's reputation for corporate governance among investors and regulatory bodies
- The Non-Banking Financial Company (NBFC) has established itself as a prominent player on the Bombay Stock Exchange, specializing in vehicle financing across diverse segments
- Ensured compliance with federal and state regulations through timely filing of annual reports and other required documentation.
- Collaborated closely with senior executives to develop annual budgets that aligned with the company''s overall strategy.
- Website: http://www.ceejayfinance.com/
Corporate Secretary & Compliance Officer
Axel Polymers Limited
04.2016 - 01.2019
- Played a pivotal role in upholding the highest standards of regulatory compliance for our listed company
- My proactive approach has resulted in a 100% compliance rate with all listing disclosure requirements and statutory laws
- Successfully streamlined our compliance processes, reducing processing time by 30% and improving accuracy by 95%
- Oversaw the general administration and human resource management departments, implementing the best practices that have increased employee satisfaction by 25% and reduced turnover by 15%
- Enhanced the overall effectiveness of board meetings by continuously refining meeting processes and implementing best practices.
- Website: http://www.axelindia.com/
Education
Master of Management - Business Management
Crandall University
Moncton, NB08.2024
Bachelor of Law - Law
Sardar Patel University
India03.2018
Corporate Secretary - Public Administration
The Institute of Company Secretaries of India (ICSI)
India11.2015
Master of Commerce - Accounting And Finance
Sardar Patel University
India03.2012
Bachelor of Commerce - Accounting And Finance
Sardar Patel University
India03.2010
Skills
- Analytical and Problem-Solving Skills
- Technological Proficiency
- Teamwork and Collaboration
- Legal and Regulatory Knowledge
- Statutory Compliance and Records management
- Integrity and Ethics
- Organizational Skills
- Financial Acumen
- Accounting Familiarity
- Communication Skills
Languages
English
Hindi
Gujarati
Punjabi
Certification
Anti-Money Laundering (AML) and Beneficial Ownership from Canadian Securities Institute (CSI)
Timeline
Customer Service Manager (CSM)
Walmart
05.2024 - Current
Customer Service Professional
Walmart
07.2023 - 04.2024
Cashier/Team Member
Tim Horton's
01.2023 - 07.2024
Corporate Secretary & Compliance Officer
Ceejay Finance Limited and CJ Group of Companies
01.2019 - 12.2022
Corporate Secretary & Compliance Officer
Axel Polymers Limited
04.2016 - 01.2019
Master of Management - Business Management
Crandall University
Bachelor of Law - Law
Sardar Patel University
Corporate Secretary - Public Administration
The Institute of Company Secretaries of India (ICSI)
Master of Commerce - Accounting And Finance
Sardar Patel University
Bachelor of Commerce - Accounting And Finance
Sardar Patel University
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