Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Shaildeep Kaur

Shaildeep Kaur

Brampton,Ontario

Summary

Well organized team member skilled at providing customers with accurate and quick service. Offering 2 years of experience in customer service, preparing breakfast and lunch food and stocking and organizing deliveries, back up as well. Hard-working and focused at multi-tasking in fast-pace environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Tim Hortons
Brampton
08.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers with product selection and ordering process.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Trained new team members using approved training materials and information.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • other duties: food preparation, stock up, back up, window timing, order taking.

Team Member

Tim Hortons
Brampton, Ontario
10.2021 - 11.2022
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.

Education

Fitness And Health Promotion

Humber College
Toronto, ON
05-2024

High School Diploma -

SSM
India
07-2020

Skills

  • Cash Handling
  • Customer Service
  • Workplace Safety
  • Cleaning
  • Teamwork and Collaboration
  • Goal Setting and Achievement
  • Fluent in english, hindi
  • Flexible Schedule
  • Computer Skills
  • Effective interpersonal skill
  • confident

Affiliations

  • Volunteer: Humber college
  • Volunteer: India, during COVID days.

Languages

Hindi
Professional
English
Professional
Punjabi
Professional

Certification

  • Quick- Book: Certified for Advanced Computers and Management Studies from Cacms, Punjab, India
  • Tally Ace: From Cacms
  • CPR
  • First aid with level C
  • Emergency first aid
  • Security license

References

References available upon request.

Timeline

Team Member

Tim Hortons
08.2023 - Current

Team Member

Tim Hortons
10.2021 - 11.2022

Fitness And Health Promotion

Humber College

High School Diploma -

SSM
Shaildeep Kaur