Shaikh Abdul Raheem Faisal
Waterloo,ON
Summary
- Demonstrated strong analytical skills through finance and marketing internships, analyzing financial data and market trends to support strategic decision-making and improve business outcomes.
- Proven ability to drive client growth and engagement by leveraging data insights and innovative strategies, resulting in a 20% increase in client engagement.
- Experience in handling high-volume tasks and multitasking effectively, managing over 100 customer inquiries daily while maintaining a focus on operational efficiency and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Popeye's Louisiana Kitchen
12.2023 - Current
- Delivered excellent customer service, managing 100-150 inquiries and transactions daily to enhance customer satisfaction in a high-volume environment.
- Resolved customer complaints effectively, maintaining a positive experience in a fast-paced setting.
- Answered incoming calls promptly and professionally following established guidelines.
Finance Intern
SAMBA Bank
05.2024 - 08.2024
- Reviewed financial reports from 30 companies across multiple industries, summarizing key insights to assist senior management in evaluating creditworthiness and strategic decisions.
- Conducted market research to identify significant industry trends, consolidating data into clear and actionable insights for senior management.
- Prepared detailed PowerPoint presentations and written reports summarizing key findings from company financials and market research, supporting senior management in making informed credit risk assessments.
Research and Marketing Intern
Success Factor
05.2022 - 08.2022
- Conducted research on 50 to 70 University programs and admission criteria to provide detailed information to clients.
- Demonstrated great teamwork skills while working with a group of 10 interns.
- Developed promotional strategies and increased engagement through social media resulting in 20 new clients.
Education
Bachelor of Arts - Economics
University of Waterloo
Waterloo, ON04-2028
Skills
- Analytical Skills: Financial Analysis, Data Analysis, Market Research
- Communication: Business Communication, Presentation Skills
- Customer Service: Client Relations, Problem-Solving
- Research Skills: Industry Research, Report Writing, Market Trend Analysis
Timeline
Finance Intern
SAMBA Bank
05.2024 - 08.2024
Customer Service Cashier
Popeye's Louisiana Kitchen
12.2023 - Current
Research and Marketing Intern
Success Factor
05.2022 - 08.2022
Bachelor of Arts - Economics
University of Waterloo
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