SHAIK ABDUL
Fredericton,New Brunswick
Summary
Experienced professional with a strong administrative support and customer service background, honed at Accenture. Proficient in Microsoft Office and data management, with a talent for improving customer satisfaction and optimizing operations. Known for excellent communication skills, confidentiality, and boosting service efficiency.
Organized Appointment Coordinator skilled in managing schedules, customer service, and communication tools. Excels in time management, problem-solving, and adaptability, ensuring seamless operations in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Appointment Coordinator
Leaf Filter Gutter Protection
Fredericton, Canada
09.2024 - Current
- Scheduled and confirmed appointments with customers, ensuring accurate documentation and smooth coordination
- Managed customer data in the system and responded to client inquiries promptly
- Maintained organization and attention to detail while handling multiple tasks simultaneously
- Provided exceptional customer service, addressing any issues or concerns quickly and professionally
Customer Service Representative
Accenture
Fredericton, Canada
02.2024 - 09.2024
- Provided customer service support for billing inquiries and problem resolution
- Managed data entry tasks, processed customer information accurately, and ensured compliance with service standards
- Demonstrated excellent communication and interpersonal skills in a fast-paced, customer-focused environment
- Collaborated with team members to streamline operations and improve service efficiency
Education
Administration Professional -
New Brunswick Community College (NBCC)
Fredericton, NB04.2025
Skills
- Administrative Support
- Microsoft Office
- Data Entry & Record Management
- Appointment Scheduling
- Confidentiality & Data Protection
- Call center customer service
Timeline
Appointment Coordinator
Leaf Filter Gutter Protection
09.2024 - Current
Customer Service Representative
Accenture
02.2024 - 09.2024
Administration Professional -
New Brunswick Community College (NBCC)
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