Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shahrzad Bolandkish

Toronto,ON

Summary

I am excited about the opportunity to bring my sales expertise and customer service skills to your dynamic team. I am writing to apply for the Sales Associate position . I have worked in sales before and I think I would be a good fit for this job

Overview

19
19
years of professional experience

Work History

IT EXPERT

IRAN KHODRO CREDIT UNION
11.2013 - 11.2023
  • Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
  • Optimized network performance through regular monitoring and maintenance.
  • Reduced downtime by identifying potential issues and resolving them proactively.
  • Developed customized software solutions for improved business processes and increased productivity.

Sales Associate

Nike
04.2010 - 04.2013
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

Benetone
02.2008 - 03.2009
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.

Gym Assistant

BARMAN
01.2005 - 08.2006
  • Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
  • Enhanced gym safety by conducting regular equipment inspections and promptly reporting any issues to management.
  • Increased member retention rates through exceptional customer service, addressing concerns, and resolving problems efficiently.
  • Boosted gym cleanliness by performing routine maintenance tasks, including sanitizing equipment and tidying up workout areas.
  • Contributed to the growth of membership sales by effectively communicating the benefits of joining our gym to potential members during their visits.
  • Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
  • Handled member complaints professionally and efficiently, forwarding any unresolved issues to management for further action if necessary.

Education

Master - IT Management

Azad University
Tehran
11.2018

Bachelor in Computer - Software Engineering

Azad University
Garmsar
06.2011

Skills

  • Application Installations
  • Application Support
  • Technical Issue Analysis
  • Technical Reporting
  • Troubleshooting
  • Customer relationship management
  • Outgoing Personality
  • Stocking and Receiving
  • Listening Skills
  • Teamwork and Collaboration

Languages

English
Limited Working
Persian
Native or Bilingual

Timeline

IT EXPERT

IRAN KHODRO CREDIT UNION
11.2013 - 11.2023

Sales Associate

Nike
04.2010 - 04.2013

Sales Associate

Benetone
02.2008 - 03.2009

Gym Assistant

BARMAN
01.2005 - 08.2006

Master - IT Management

Azad University

Bachelor in Computer - Software Engineering

Azad University

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Shahrzad Bolandkish