Shahrzad Mohsenipoor

• Performed administrative tasks, including scheduling appointments, managing patient records, and handling insurance documentation.
• Coordinated with nurses, physicians, and specialists to streamline patient care and enhance workflow efficiency.

• Observed and documented patient progress under the supervision of licensed physiotherapists.

• Worked with different equipment, and formulated strategies to enhance patient mobility and recovery.

• Taught various types of exercises to

patients.

• Helped set up and sanitize treatment areas, exercise equipment, and therapy tools to maintain a clean and safe environment.

• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
• Updating Medical Records: Maintain and update electronic health records (EHRs) or paper charts, ensuring accuracy and confidentiality.
• Scheduling Appointments: Arrange patient appointments and manage the clinic's schedule to minimize wait times and maximize efficiency.

• Greeting and Assisting Customers: Welcome customers as they enter the store, answer questions, and direct them to the right departments or products.
• Resolving Customer Complaints, Listen to customer concerns or complaints and work to resolve them quickly and professionally.