Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Software
Timeline
Generic
Shahrzad Karimifar

Shahrzad Karimifar

architecture
Markham,ON

Summary

"I hold a Master's degree in Architecture from Azad University and have 18years of experience in Anzali Free Zone Organization . My expertise includes Architectural designer ,AutoCAD Architecture ,Microsoft office .

. Also, I have successful experience in leading the urban planning team of the Free Zone Organization.

Overview

17
17
years of professional experience

Work History

Management of the Construction Department

Anzali Free Zone
08.2006 - 12.2023
  • Developed and executed strategic plans for achieving departmental goals, leading to significant business growth.
  • Improved employee morale and productivity through effective leadership and communication strategies.
  • Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
  • Increased customer satisfaction by streamlining service delivery processes and implementing quality control measures.
  • Collaborated with cross-functional teams to drive innovation and maximize overall organizational performance.
  • Launched quality assurance practices for each phase of development
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Prevent Violations in Construction

Anzali Free Zone
03.2010 - 01.2016
  • Effectively managed a high volume of incoming calls, addressing inquiries from the public and providing accurate information regarding violations.
  • Conducted thorough research on case files to provide accurate information for attorneys, judges, or other relevant parties involved in violation cases.
  • Improved record-keeping accuracy by diligently updating and maintaining violation records.
  • Developed strong professional relationships with colleagues and law enforcement personnel, facilitating effective communication and collaboration.
  • Assisted in reducing case backlog by staying current on all assigned tasks and consistently meeting deadlines.
  • Promoted a positive work environment through proactive problem-solving and excellent interpersonal skills.
  • Facilitated prompt resolution of outstanding violations by following up with individuals who had not yet paid their fines or attended required court appearances.
  • Reduced errors in paperwork submissions by meticulously reviewing forms for completeness before entering them into the systemdatabase.
  • Contributed to team success by willingly stepping in during staff shortages or high-volume periods, ensuring smooth operations at all times.
  • Maintained strict confidentiality when handling sensitive personal information in accordance with legal guidelines and regulations.
  • Aided in maintaining a clean and organized office space by taking initiative on routine tasks such as filing, shredding, or restocking supplies.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.

Education

Master Degree Of Architecture - Architecture Studies

Kosar
Guilan,Iran
01.2005

Skills

  • Team Management
  • Ethics and integrity
  • Technical knowledge
  • Student Support
  • Customer Service
  • Safety and Security
  • Problem-Solving
  • Personnel Management

Languages

English
Limited Working

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Career advancementCompany CulturePaid time offTeam Building / Company RetreatsWork from home option

Software

AutoCAD

Microsoft office

Timeline

Prevent Violations in Construction

Anzali Free Zone
03.2010 - 01.2016

Management of the Construction Department

Anzali Free Zone
08.2006 - 12.2023

Master Degree Of Architecture - Architecture Studies

Kosar

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