Summary
Overview
Work History
Education
Skills
Sales Skills
Managemental Skills
More Skills
Certification
Languages
Work Availability
Timeline
Hi, I’m

Shahrooz Abbas Sharghi

Ottawa,ON
Shahrooz Abbas Sharghi

Summary

IT specialist with extensive experience as system admin, sales engineering and technical support. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.


New to Canada, I am a motivated individual having strong teamwork skills and committed to learn and grow. I am looking for job opportunities or volunteer work in a new environment where I can apply myself.

Overview

20
years of professional experience
1
Certification

Work History

Abrist

Co-Funder
01.2022 - 03.2023

Job overview

  • Abrist was a startup company founded by a skilled, small team
  • The startup focused on providing Cloud and Virtualization solutions aiming to offer cloud as a service
  • As one of the funders, my main roles involved marketing as well as founder's team leadership.

Farda Digital Transformation Studio

Co-Founder
11.2020 - 08.2021

Job overview

  • At Farda Studio, a startup accelerator focused on digital transformation, I played a central role in operating the company and coordinating across back office, marketing, finance, venture, design and branding, sales and go-to-market, and product development.

Rasa Rayan

Founder and CEO
09.2003 - 03.2020

Job overview

  • Rasa Rayan was a significant milestone in my career
  • Starting as a one-person company dealing with used ISP equipment, over a decade it turns to a leading telecom contractor, representing various high-tech vendors solutions to enterprises.


Education

Azad University

Bachelor's from Civil Engineering
08.1999

University Overview

Skills

System Administration (10 years)

Microsoft Windows Server and Linux Ubuntu, Cent OS

IP Networking (10 years)

TCP/IP, LAN, WAN, Switching, Routing

Virtualization (5 years)

VMware ESXI Hypervisor, Microsoft Hyper-V, …)

Server Management and Web Hosting Control Panels (10 years)

cPanel, Direct Admin, …

Web Design and Content Management System (CMS) (5years)

WHMCS, WordPress, …

IP Telephony and Unified Communication (5 years)

Installation and configuration Asterisk, Issabel, …

  • Windows Servers
  • Hardware Upgrades
  • Application Installation
  • Directing Team Members
  • Root Cause Analysis
  • Customer Relationship Management
  • Ticket Queue Software
  • Gateway Maintenance
  • IT Infrastructure Planning
  • Remote Diagnostics
  • Diagnosis and Troubleshooting
  • Technical Fault Tracking
  • Malfunction Diagnosis
  • Technical Support
  • Service Log Management
  • Bug Tracking
  • Hardware Integration
  • Ticket Management
  • Hardware and Software Configuration
  • Help Desk Tools
  • System Administration (10 years)
  • Attention to Detail
  • Unix Environments
  • Friendly and Patient
  • Hardware Repair
  • Voice and Data Service Migration
  • Resolve Technical Problems
  • Issue and Resolution Tracking
  • LAN and WAN Assessment
  • Troubleshooting Network Issues
  • Read Technical Manuals
  • Emergency Service Coordination

Sales Skills

Sales Skills

Preparing Sales Proposals, Technical Sales Negotiations and Coordination, Enterprise Sale, Project Sales Negotiations, Presentation and Tender Proposals and Foreign Commerce.


Fields of experiences: 


Fixed and Mobile Operation

Next Generation Network (IMS and Soft switch)

Telecom Infrastructure and Media Conversion

Broadband Access and Multi-service Access Node (MSAN)

Wireless Networks and Microwave Radio Communication

Server, Storage and Networking Appliances

Security and IP Surveillance

Managemental Skills

Managemental Skills
Teamwork and Project Management

More Skills

More Skills
  • Cryptocurrency Technical and Fundamental Analysis, Staking & Trade.
  • Cryptocurrency Mining

Certification

ZHONE IP DSALAM & Mini DSLAM, 06/01/08, 06/01/08, Provisioning and Maintenance DSLAM Product lines

Languages

Farsi
Native or Bilingual
English
Limited Working
Availability
See my work availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Co-Funder
Abrist
01.2022 - 03.2023
Co-Founder
Farda Digital Transformation Studio
11.2020 - 08.2021
Founder and CEO
Rasa Rayan
09.2003 - 03.2020
Azad University
Bachelor's from Civil Engineering
Shahrooz Abbas Sharghi