Shahriar Rahman
Toronto,ON
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dominos canada
Toronto, Ontario
2016.08 - Current
- Consistently surpassed sales targets, recognized as the highest performer within the store.
- Implemented innovative marketing strategies, resulting in an increase in revenue of 11.4% by taking school orders with local marketing.
- Managed financial aspects, including budgets and inventory control, to achieve profitability by targets.
- Increased total order count by 12.22% since joining the store.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Successfully managed the policies and procedures of the store, ensuring operational excellence and facilitating a favorable evaluation report from upper management.
CSR
SUBWAY SANDWICH
Toronto, Ontario
2015.03 - 2016.02
- Processed orders, forms, applications, and requests.
- Followed up with customers to ensure their satisfaction.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
BBA - Business Administration
University of Prince Edward Island
Charlottetown, PEHigh School Diploma -
Birshreshtha Munshi Abdur Rouf Public College
Dhaka Bangladesh Skills
- Recruiting and interviewing
- Sales monitoring
- Budget assistance
- Operations management
- Sales strategies
- Workplace safety compliance
- Process improvement strategies
- Adaptability and flexibility
- Cost control
- Marketing tactics
- Staff management
- Sales growth
- Employee performance evaluation
Accomplishments
- Highest average ticket performer ( Dominos)
- Four 5star achiever as Assistant manager in OER done by Dominos Head office
- 4x Employee of the month (Dominos)
- GMIT 2, GIMIT 3 completed (Dominos)
- Perticipate Dominos local rally in Niagara falls and Windsor
Languages
English
Proficient
C2
Certification
- Food Handling Certificate
- Dominos Edge Training Program
- Dominos Proper Prepping 2022- Certification
- Dominos Dough Stretching Knowledge
- NTO 2023- Certification
Timeline
Assistant Manager
Dominos canada
2016.08 - Current
CSR
SUBWAY SANDWICH
2015.03 - 2016.02
BBA - Business Administration
University of Prince Edward Island
High School Diploma -
Birshreshtha Munshi Abdur Rouf Public College