Overview
Work History
Education
Skills
Languages
Timeline
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Shahriar Mahdavigourabi

Shahriar Mahdavigourabi

North York,ON

Overview

7
7
years of professional experience

Work History

Delivery Driver

Uber
11.2016 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Kept detailed records of deliveries and money received from customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Inspected load security and checked for damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Filled out load paperwork and DOT-mandated log books.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Operated light trucks to deliver loads as far as Number miles from home location.

Education

Uplands School
8210 Yong St Thornhill

Skills

  • Dispatch Communication
  • Cargo Handling
  • Equipment Operation
  • Vehicle Maintenance
  • Commercial Driving
  • DOT Compliance
  • Load Balancing
  • GPS Navigation
  • Product Promotion
  • Order Verification
  • Payment Collection
  • Mileage Tracking
  • Quality Assurance
  • Materials Transport
  • Auto Delivery
  • Forklift Operation
  • Vehicle Inspections
  • Time Management
  • Attention to Detail
  • Valid Driver's License
  • Route Management
  • Fluent in Language
  • Current CDL License
  • Clean Driving Record
  • Vehicle Inspection
  • Map Reading and Navigation Skills
  • Language Fluency
  • Positive Attitude
  • Lifts up to Number Pounds
  • Roads and Highways Knowledge
  • GPS and Route Planning
  • Complex Problem-Solving

Languages

English
Elementary

Timeline

Delivery Driver

Uber
11.2016 - Current

Uplands School

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Shahriar Mahdavigourabi