Shahriar Islam
Halifax
Summary
A second-year marketing student with experience in fast-paced work environments. Known for excellent communication and customer service skills, Excelling in teamwork and connecting with diverse audiences, making a strong fit for any role.
Overview
4
4
years of professional experience
Work History
Nail Technician
Tony Nailz Lounge
01.2024 - Current
- Established strong client relationships with 100+ customers through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Residential Painter (Seasonal Position)
University First Class Painters
05.2023 - 08.2023
- Maintained safety protocols and a clean workspace
- Conducted thorough inspections for quality assurance.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Delivered 25+ high-quality painting services on time and within budget for a variety of clients.
- Worked holidays and weekends depending on shifting needs of project.
Graphics Designer
Fiverr
03.2020 - 04.2023
- Managed diverse global clients with a 5-star rating and 200+ positive reviews
- Communicated effectively to deliver tailored graphic solutions
- Ensured high client satisfaction through proactive problem-solving
- Built lasting client relationships by consistently exceeding expectations.
Education
Bachelor of Business in Marketing - Marketinng
Mount Saint Vincent University
Halifax, NS2023
Associate's Degree in Management - Business Management
University of Chittagong
Chittagong, Bangladesh2019
Higher Secondary School Degree -
Cantonment English College, Chittagong
2018
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Appointment management
- Product Knowledge
- Client consultation
Languages
English
Native or Bilingual
Bangla
Native or Bilingual
Hindi
Professional Working
Timeline
Nail Technician
Tony Nailz Lounge
01.2024 - Current
Residential Painter (Seasonal Position)
University First Class Painters
05.2023 - 08.2023
Graphics Designer
Fiverr
03.2020 - 04.2023
Bachelor of Business in Marketing - Marketinng
Mount Saint Vincent University
Associate's Degree in Management - Business Management
University of Chittagong
Higher Secondary School Degree -
Cantonment English College, Chittagong
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