Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Shahram Seyed Sadri

Toronto,ON

Summary

Dynamic leader with proven expertise in customer service and problem-solving, honed at Pizza Nova as a Store Manager and Cook Supervisor. Excelled in training staff, enhancing store operations, and elevating customer relations. Achieved significant improvements in team proficiency and customer satisfaction, demonstrating exceptional multitasking and organizational skills.

Overview

16
16
years of professional experience

Work History

Store Manager

Pizza Nova
01.2016 - 10.2022

1- Responsible and reliable within the organization.

2- managing and educating store staff.

3- customer care and handling complaints and problem solving without prejudice.

4- Day to day communication with head office and upper management.

Cook Supervisor

Pizza Nova
06.2006 - 01.2016

1- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.

2- Improved staff productivity by providing clear instructions, guidance and constructive feedback on their performance.

3- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.

Education

Bachelor In Life Science - Science

University of Toronto
Toronto, None

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Training and mentoring

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Store Manager

Pizza Nova
01.2016 - 10.2022

Cook Supervisor

Pizza Nova
06.2006 - 01.2016

Bachelor In Life Science - Science

University of Toronto
Shahram Seyed Sadri