Shahnaz R. Modi
Business Development Supervisor
Toronto
Summary
Results-driven business development supervisor who thrives in a fast-paced business environment, with experience in managing key accounts and driving strategic initiatives. Leveraged market analysis and client relationship management to achieve substantial growth. Known for collaborative leadership and adapting to dynamic business environments. Skilled in sales strategy, market analysis, and team management.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Business Development Supervisor
DHL Express Ltd.
06.2024 - Current
- Managed a team of 11 BDRs, facilitating continuous growth in sales by exceeding team's monthly targets by 6.5% .
- Spearheaded cross-functional initiatives to optimize the sales funnel, leading to shorter sales cycles and increased deal closures.
- Conducted regular business reviews and examined market trends, competitive strategies and customer preferences to generate actionable insights resulting in a 10% increase in client acquisition
- Regularly presented progress updates at senior management meetings, providing valuable insights for strategic planning purposes.
Direct Channel Sales- Account Executive
DHL Express Ltd.
12.2020 - 05.2024
- Managed diverse portfolio of 90+ client accounts; analyzed key business needs and provided customized logistical solutions to clients that aligned with business goals.
- Increased client base by identifying new business opportunities through rigorous data analysis and developing strategic partnerships with stakeholders resulting in 20% increase in annual revenue generated for the portfolio.
Multichannel Sales- Account Executive
DHL Express Ltd.
07.2020 - 11.2020
- Managed a diverse portfolio of accounts to ensure consistent customer satisfaction and loyalty.
- Conducted regular sales presentations to showcase company offerings and demonstrate service value.
- Successfully retained top-performing clients coupled with acquiring new business partners leading to 13.5% monthly revenue growth
Sales Development Representative
DHL Express
02.2020 - 06.2020
- Assessed and qualified potential prospects to identify sales opportunities resulting in an increased conversion rate
- Built and managed accurate sales pipeline to maintain high volume of activity and won new business by articulating full value of company's capabilities to prospects.
Sales and Strategy Analyst
Business Edge International
05.2019 - 11.2019
- Managed and operated event booths for trade shows from start-up to take down ,surpassing established sales targets by 8% -10% for each event
- Re-designed training program and incentive structure for sales employees, resulting in a 4% monthly increase in campaign sales
Digital and Finance Intern
Social Venture Partners (SVP)
08.2018 - 04.2019
- Managed digital marketing and outreach, including content creation for social media and other channels, resulting in the onboarding of a record 12 additional partners in 5 months
- Assisted in the financial review of investee/partner firms, conducted financial analysis of companies to assess and prioritize funding opportunities
Financial Markets Research Intern
ICICI Bank (Securities and Finance Ltd)
07.2016 - 09.2016
- Undertook an independent research project to provide an overview of the Indian bond market, which was used internally to gain an understanding of prevailing market conditions.
- Provided support to traders by gathering and analyzing various data.
Education
BBA - Specialist in Business Management
University of Toronto
Toronto, ON 04.2014 - 01.2018
Skills
Strategic planning and analysis
Key account management
Relationship development
Client acquisition
Time Management
Sales presentations
Accomplishments
- DHL Express Chancellor's Club Winner 2022 for exceptional sales performance
- DHL Express MVP Award Winner 2023 for exceeding sales targets by over 10% annually
- Leader of the Quarter, Q4 ; 2024
Timeline
Business Development Supervisor
DHL Express Ltd.
06.2024 - Current
Direct Channel Sales- Account Executive
DHL Express Ltd.
12.2020 - 05.2024
Multichannel Sales- Account Executive
DHL Express Ltd.
07.2020 - 11.2020
Sales Development Representative
DHL Express
02.2020 - 06.2020
Sales and Strategy Analyst
Business Edge International
05.2019 - 11.2019
Digital and Finance Intern
Social Venture Partners (SVP)
08.2018 - 04.2019
Financial Markets Research Intern
ICICI Bank (Securities and Finance Ltd)
07.2016 - 09.2016
BBA - Specialist in Business Management
University of Toronto
04.2014 - 01.2018
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