Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shahnazdeep kaur

Hamilton

Summary


Experienced with educational support, fostering positive student interactions and aiding in lesson delivery. Utilizes effective communication to facilitate learning and support classroom management. Knowledge of instructional methodologies and student engagement strategies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Agent

EST Hotel
02.2023 - 04.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Management of housekeeping staff.

Assistant Teacher

Gagan Interantional School, Purana Shalla, India
03.2018 - 06.2021
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Assisting in the delivery of lessons.
  • Managing the classroom environment.
  • Helping students who need extra support.
  • Grading assignments and papers.
  • Preparing teaching materials and aids.
  • Conducting small group sessions or individual tutoring.

Education

Global Business Management - Business Accountancy

Georgian@ILAC
Toronto, ON
04-2024

B.com - Accounting And Finance

HMV College
Jalandhar, India
04-2021

Skills

  • Customer service
  • Problem-solving skills
  • Cash handling
  • Language skills
  • CPR/First-aid certified
  • Schedule creation and
    maintenance
  • Listening skills
  • Front desk management
  • Clerical duties
  • Documentation
  • File management
  • Training and mentoring

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working

Certification

  • CPR and first aid certification. (ID: 2150733670)
  • Licensed security guard.(11375244)

Timeline

Front Desk Agent

EST Hotel
02.2023 - 04.2024

Assistant Teacher

Gagan Interantional School, Purana Shalla, India
03.2018 - 06.2021

Global Business Management - Business Accountancy

Georgian@ILAC

B.com - Accounting And Finance

HMV College

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Shahnazdeep kaur