Shahmar Aliyev
Windsor,ON
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Manager
AZGRNATA LLC
08.2022 - Current
- Develop corporate plans for a variety of HR matters such as compensation, benefits, health, safety, etc
- Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training, development, etc
- Oversee all HR initiatives, systems, and tactics
- Supervise the work of HR personnel and provide guidance
- Serve as the point of contact for employment relations
- Monitor adherence to internal policies and legal standards
- Deal with grievances and violations invoking disciplinary action when required
- Anticipate and resolve litigation risks
- Report to senior management by analyzing data and using HR metrics
HR Manager
Qalaalti Hotel and SPA, PMD Hospitality
05.2021 - 05.2022
- Develop hiring plans for every department in the hotel based on seasonal necessities
- Monitor employee working and attendance schedules including paid time off, breaks, and overtime
- Assess, screen, and interview job candidates
- Work to onboard new hires to make them feel comfortable
- Organize training programs for all hotel employees such as customer service skills training
- Collaborate with accommodation, transport, and catering for our employees when needed
- Administer remuneration, severance, and benefits policies
- Arrange employee records such as contracts, and pay special attention to visas and work permits.
HR Director
Shahdag Tourism Resort CJSC
08.2019 - 04.2021
- Develop hiring plans for every department in the hotel based on seasonal necessities
- Assess, screen, and interview job candidates
- Work to onboard new hires to make them feel comfortable
- Organize training programs for all hotel employees such as customer service skills training
- Serve as a liaison for employees who possess inquiries on job-related issues
- Collaborate with accommodation, transport, and catering for our employees when needed
- Administer remuneration, severance, and benefits policies
- Arrange employee records such as contracts, and pay special attention to visas and work permits
- Ensures that every employee receives an appraisal every 12 months or as required by hotel management policy, and that all appraisals are reviewed and improvement needs are followed up on as needed
Multi-Property HR Manager
Absheron Hotels group
08.2019 - 02.2021
- Develop hiring plans for every department in the hotel based on seasonal necessities
- Monitor employee working and attendance schedules including paid time off, breaks, and overtime
- Assess, screen, and interview job candidates
- Work to onboard new hires to make them feel comfortable
- Organize training programs for all hotel employees such as customer service skills training
- Serve as a liaison for employees who possess inquiries on job-related issues
- Collaborate with accommodation, transport, and catering for our employees when needed
- Administer remuneration, severance, and benefits policies
- Arrange employee records such as contracts, and pay special attention to visas and work permits.
Training& HR Manager
Holiday Inn Baku
08.2016 - 08.2019
- Develop hiring plans for every department in the hotel based on seasonal necessities
- Monitor employee working and attendance schedules including paid time off, breaks, and overtime
- Assess, screen, and interview job candidates
- Work to onboard new hires to make them feel comfortable
- Organize training programs for all hotel employees such as customer service skills training
- Administer remuneration, severance, and benefits policies
- Ensures that every employee receives an appraisal every 12 months or as required by hotel management policy, and that all appraisals are reviewed and improvement needs are followed up on as needed
- Arrange employee records such as contracts, and pay special attention to visas and work permits
- Responsible for all internal staffing and onboarding, including supporting the requisition process, employee referral program, job descriptions, sourcing candidates, interview training, interviewing and managing the interview process, job fairs, employee orientation, etc
- Conducts behavioral interviews; 3
Sales Training Manager
Zemexpert
12.2014 - 08.2015
- To conduct training programs for the team by the schedule of training sessions;
- Provide TNA, and evaluate training packages, including outline, text, and handouts written by instructors;
Recruiting and Training Officer
Vugmafoods LLC
12.2012 - 02.2014
- To conduct training programs for the team by the schedule of training sessions;
- Provide TNA, and evaluate training packages, including outline, text, and handouts written by instructors;
- Develop and implement hiring plans for every department.
Training and Competency Officer
Ateshgah Insurance Company
04.2012 - 12.2012
- To conduct training programs for the team by the schedule of training sessions;
- Provide TNA, and evaluate training packages, including outline, text, and handouts written by instructors;
Customers Relations Specialist/Departmental Training Specialist
Azerfon LLC
05.2008 - 04.2012
- Interact with customers to provide information in response to inquiries about products and services;
- Handle and resolve complaints;
- Providing training for dealers, call center operators and sales agents in Baku and regional offices;
Education
Graduate Certificate - Human Resources Management
St.Clair College
Windsor, ON05.2024
Bachelor of Arts - Public Administration And Law
The Academy Of Public Administration
Azerbaijan, Baku06.2006
Skills
- Microsoft Office,
- Recruitment Strategies
- Analyzing and Modifying Compensation
- Hiring Trends and Analysis
- Employment Law Compliance
- Auditing
- Training and Development
- Emotional intelligence
- Stress Management
- Mediation and Conflict Resolution
- Performance Management
- Employee Engagement
- Corporate Culture Development
- Company policies
Accomplishments
Ateshgah Insurance Company, 2012 (8 months)
- Elevated employee product knowledge from 60% to 88% through effective training programs.
- Enhanced employee motivation for skill development, aiding in their career advancement.
Vugmafood LLC, 2012-2014
- Streamlined the recruitment process, from candidate sourcing to onboarding.
- Created a training matrix that efficiently categorized mandatory training requirements for each role within the company.
Zemexpert, Istanbul, 2014-2015
- Increased sales volume by 68% within 6 months through targeted sales training programs.
- Conducted Training Needs Assessments to tailor training initiatives, enhancing overall team efficiency.
Holiday Inn Hotel, Baku, 2016
- Improved hotel sales from 65% to 89% within three months by implementing targeted guest service and problem-solving courses.
- Strengthened employee-management relations through team-building activities.
- Increased HR department efficiency by introducing electronic signatures.
Absheron Hotel Group & Shahdag Ski Complex, 2019-2021
- Optimized payroll, saving the company 20,000 AZN per month.
- Increased employee productivity by 37% through the development of cross-training sessions and on-the-job training courses.
- Collaborated to reduce workplace incidents by 20%.
- Raised employee satisfaction by 97% through targeted well-being and satisfaction programs.
Galaalti Hotel and Spa Resort, 2021-2022
- Conducted a comprehensive audit of HR activities, especially labor compliance, implementing key corrections to align with industry standards.
AZGRANATA LLC, August 2022 - August 2023
- Achieved excellence in labor compliance, contributing to organizational integrity.
- Formulated and executed HR policies, aligning human capital with strategic goals.
- Developed and launched performance management and employee engagement programs, enhancing company culture.
Certification
Under the President’s Cabinet of the Republic of Azerbaijan; Training for Trainer, ADA University; CHDT (Certified Hospitality Departmental Trainer), American hotel and lodging institute (AHLEI.org); “IHG Train the trainer programs” in Prague, Moscow, and Istanbul; Hospitality service skills training certification (problem handling, true hospitality, loyalty recognition); IHG HR training usage of people tools (hiring, training, performance management, total rewards); BMS (business management School), Employment Law of Azerbaijan Republic (certificate of successful completion);
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
HR Manager
AZGRNATA LLC
08.2022 - Current
HR Manager
Qalaalti Hotel and SPA, PMD Hospitality
05.2021 - 05.2022
HR Director
Shahdag Tourism Resort CJSC
08.2019 - 04.2021
Multi-Property HR Manager
Absheron Hotels group
08.2019 - 02.2021
Training& HR Manager
Holiday Inn Baku
08.2016 - 08.2019
Sales Training Manager
Zemexpert
12.2014 - 08.2015
Recruiting and Training Officer
Vugmafoods LLC
12.2012 - 02.2014
Training and Competency Officer
Ateshgah Insurance Company
04.2012 - 12.2012
Customers Relations Specialist/Departmental Training Specialist
Azerfon LLC
05.2008 - 04.2012
Graduate Certificate - Human Resources Management
St.Clair College
Bachelor of Arts - Public Administration And Law
The Academy Of Public Administration