Shahmar Aliyev

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Ateshgah Insurance Company, 2012 (8 months)

• Elevated employee product knowledge from 60% to 88% through effective training programs.
• Enhanced employee motivation for skill development, aiding in their career advancement.

Vugmafood LLC, 2012-2014

• Streamlined the recruitment process, from candidate sourcing to onboarding.
• Created a training matrix that efficiently categorized mandatory training requirements for each role within the company.

Zemexpert, Istanbul, 2014-2015

• Increased sales volume by 68% within 6 months through targeted sales training programs.
• Conducted Training Needs Assessments to tailor training initiatives, enhancing overall team efficiency.

Holiday Inn Hotel, Baku, 2016

• Improved hotel sales from 65% to 89% within three months by implementing targeted guest service and problem-solving courses.
• Strengthened employee-management relations through team-building activities.
• Increased HR department efficiency by introducing electronic signatures.

Absheron Hotel Group & Shahdag Ski Complex, 2019-2021

• Optimized payroll, saving the company 20,000 AZN per month.
• Increased employee productivity by 37% through the development of cross-training sessions and on-the-job training courses.
• Collaborated to reduce workplace incidents by 20%.
• Raised employee satisfaction by 97% through targeted well-being and satisfaction programs.

Galaalti Hotel and Spa Resort, 2021-2022

• Conducted a comprehensive audit of HR activities, especially labor compliance, implementing key corrections to align with industry standards.

AZGRANATA LLC, August 2022 - August 2023

• Achieved excellence in labor compliance, contributing to organizational integrity.
• Formulated and executed HR policies, aligning human capital with strategic goals.
• Developed and launched performance management and employee engagement programs, enhancing company culture.

Under the President’s Cabinet of the Republic of Azerbaijan; Training for Trainer, ADA University; CHDT (Certified Hospitality Departmental Trainer), American hotel and lodging institute (AHLEI.org); “IHG Train the trainer programs” in Prague, Moscow, and Istanbul; Hospitality service skills training certification (problem handling, true hospitality, loyalty recognition); IHG HR training usage of people tools (hiring, training, performance management, total rewards); BMS (business management School), Employment Law of Azerbaijan Republic (certificate of successful completion);