Shah Jahan Chaudhry
Mississauga,ON
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inventory Manager
One Price Used Car Superstore
08.2022 - Current
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Onsite Field Administrator
Switch Health
01.2022 - 06.2022
- Greet passengers and provide a service experience to help reduce the stress and tension of travel
- Answer passenger questions about Federal, Provincial, Municipal and Airport Authority regulatory and testing requirements
- Respond to and resolve customer issues and questions
- Report any concerns to the Supervisor as appropriate
- Treat all passengers and coworkers with a high level of respect while working in a fast paced environment
- Effectively communicate with co-workers to facilitate the flow of passengers and other activities
- Adhere to Switch Health procedures, industry regulations and Switch Health Code of Conduct and Ethics
- Deliver quality customer experiences and recommend operational improvements to achieve operational excellence
Account Manager
Adam Travel
06.2019 - 12.2021
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Customer Service Representative
Adam Travel
04.2016 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Owner
Sherry Dollar Spot
06.2012 - 03.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Volunteer
Roberta Place Long Term Care
02.2012 - 07.2012
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Organized activities for the seniors to helped improve their physical health
- Encouraged conversations with the elderly to improve their mental health
- Maintained daily logs to ensure the safety of the elderly at the agency
Food Bank Volunteer
Isna Canada Centre
05.2011 - 08.2011
- Packaged up nonperishable food items for food bank visitors.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Distributed food boxes with carefully selected essentials to families in need.
- Prepared and packaged boxes during box assembly line phase.
Education
Bachelor of Arts - Health Aging & Society
McMaster University
Hamilton, ON06.2013
Skills
- Transaction Management
- Material Inventory Management
- Team Leadership
- Reporting Processes
- Pricing Structures
- Inventory Reporting
- Resource Management
- Multilingual
- Customer Service
- Business Management
Languages
English
Full Professional
French
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Limited Working
Certification
Omvic
Timeline
Inventory Manager
One Price Used Car Superstore
08.2022 - Current
Onsite Field Administrator
Switch Health
01.2022 - 06.2022
Account Manager
Adam Travel
06.2019 - 12.2021
Customer Service Representative
Adam Travel
04.2016 - 05.2019
Owner
Sherry Dollar Spot
06.2012 - 03.2016
Volunteer
Roberta Place Long Term Care
02.2012 - 07.2012
Food Bank Volunteer
Isna Canada Centre
05.2011 - 08.2011
Bachelor of Arts - Health Aging & Society
McMaster University
Omvic
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