Shahista Fatima
Calgary,Canada
Summary
Highly motivated Student and Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dynamite Clothing
11.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Food Counter Attendant
Dairy Queen
08.2022 - 03.2023
- Prepared food carefully in response to customer requests or allergies
- Assisted with food preparations prior to service
- Handled food with sanitation and safety in mind
- Aimed to keep food waste to a minimum by using proper food storage and recycling techniques
- Placed orders for necessary goods such as food, kitchen tools, and cleaning products
Team Member
Tim Hortons
05.2021 - 08.2022
- Maintained a clean and organized environment, conducive to customer satisfaction
- Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea
- Participated in staff workshops and team-building events
- Quickly and accurately handled financial transactions of all types
- Provided the highest level of customer service at every shift
- Adhered to all safety and sanitary rules and regulations
Education
Psychology - psychology, neuroscience, and behavior
Mount Royal University
06-2027
Skills
- Ability to Work Under Pressure
- Teamwork
- Adaptability
- Ability to Multitask
- Effective Time Management
- Communication Skills
- Customer Service
Languages
English
Native or Bilingual
Timeline
Sales Associate
Dynamite Clothing
11.2023 - 06.2024
Food Counter Attendant
Dairy Queen
08.2022 - 03.2023
Team Member
Tim Hortons
05.2021 - 08.2022
Psychology - psychology, neuroscience, and behavior
Mount Royal University
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