Shahira Labeeba
Saskatoon,SK
Summary
Detail-oriented online shopper and software engineering intern skilled in effective communication and team collaboration. Proven ability to resolve customer complaints efficiently while developing technical solutions that meet user needs.
Overview
4
4
years of professional experience
Work History
Online Shopper
Super Store
Saskatoon, SK
03.2023 - Current
- Identified and recommended optimal products and services based on customer needs.
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty.
- Executed pickup and shopping orders for customers in local area.
- Selected and packed customer orders to ensure timely delivery.
- Confirmed order details and preferences through effective communication with customers.
- Crafted detailed product descriptions to clarify features for customers.
- Utilized problem-solving skills to address customer issues promptly and effectively.
Sales Associate
Seven Eleven
Saskatoon, Saskatchewan
02.2022 - 12.2024
- Assisted customers with product selection and inquiries.
- Operated cash register and processed transactions efficiently.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to enhance customer experience.
- Trained new associates on store policies and procedures.
- Greeted customers and provided exceptional customer service.
Software Engineering Intern
WIoT
Saskatoon, Saskatchewan
03.2022 - 02.2023
- Developed software features using Python and JavaScript for IoT applications.
- Documented technical specifications and user guides for software functionalities.
- Utilized version control systems to manage code changes effectively.
- Implemented new features into existing software systems using HTML, CSS, JavaScript, and PHP.
Education
Bachelor of Civil Engineering -
University of Saskatchewan
Saskatoon06-2029
High School Diploma -
Evan Hardy
Saskatoon, SK06-2021
Skills
- Project management
- Customer service
- Effective communication
- Technical documentation
- Software development
- Problem solving
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Professional
Timeline
Online Shopper
Super Store
03.2023 - Current
Software Engineering Intern
WIoT
03.2022 - 02.2023
Sales Associate
Seven Eleven
02.2022 - 12.2024
Bachelor of Civil Engineering -
University of Saskatchewan
High School Diploma -
Evan Hardy