Shahir Ejaz
EDMONTON,AB
Summary
Dependable professional with experience in customer service and fast-paced work environments. Skilled in building strong relationships, understanding client needs, and delivering excellent service, while also experienced in handling physically demanding tasks, inventory management, and team collaboration. Known for reliability, strong communication, and a results-driven mindset. Seeking to contribute to a dynamic organization by bringing dedication, adaptability, and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Customer Service Associate Cashier
Popeyes® Louisana Kitchen
07.2023 - 09.2025
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area, ensuring compliance with company standards.
- Trained new staff on operational procedures and customer service best practices.
- Monitored inventory levels, assisting in restocking to prevent shortages.
Delivery Courier
Uber
01.2025 - Current
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed route planning to optimize delivery times and reduce logistical delays.
- Utilized handheld devices for tracking deliveries and obtaining customer signatures.
- Communicated with customers regarding delivery schedules and any potential issues.
Concessions Manager
Lillian Osborne High School
11.2022 - 06.2023
- Managed daily operations of concessions, ensuring seamless service and customer satisfaction.
- Trained and supervised staff to uphold high standards in food safety and sanitation.
- Implemented inventory management systems to reduce waste and optimize product availability.
- Developed promotional strategies to enhance sales and engage with customers effectively.
Education
Bachelor's of Commerce - Accounting
Macewan University
04-2029
High School Diploma -
Lillian Osborne
Edmonton06-2023
Skills
- Punctuality
- GPS technology
- Load organization
- Vehicle maintenance
Timeline
Delivery Courier
Uber
01.2025 - Current
Customer Service Associate Cashier
Popeyes® Louisana Kitchen
07.2023 - 09.2025
Concessions Manager
Lillian Osborne High School
11.2022 - 06.2023
Bachelor's of Commerce - Accounting
Macewan University
High School Diploma -
Lillian Osborne