Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shahin Banu Bhaiyat

Cambridge,ON

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

1
1
year of professional experience

Work History

Cashier

forever new
Cambridge, Ontario
05.2023 - 07.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Education

High School Diploma -

M I Kazi Memorial School
03-2014

Skills

  • Product restocking
  • Returns processing
  • Cash Handling
  • Customer Assistance
  • POS Systems
  • Customer Service
  • Checkout monitoring
  • Order Taking
  • Issue Resolution
  • Product Knowledge
  • Records Maintenance
  • Organizational abilities
  • Inventory Management
  • Written and verbal communication
  • Ordering and stocking
  • Financial records oversight
  • Staff Mentoring
  • Customer service excellence
  • Loss Prevention

Languages

english
Full Professional

Timeline

Cashier

forever new
05.2023 - 07.2024

High School Diploma -

M I Kazi Memorial School
Shahin Banu Bhaiyat