Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAHID AYYUB

Regina,Canada

Summary

Skills & Competencies

  • Over 10 years of experience as a bus, cab, and truck operator with specialized skills in paratransit services for seniors and individuals with special needs.
  • Class 1 License with Air Brake (A) endorsement.
  • Knowledgeable of DOT safety regulations, SOPs, and vehicle pre-trip/post-trip documentation.
  • Thorough knowledge of the City of Regina geography.
  • Thorough knowledge of scheduling and dispatch procedures.
  • Knowledge of the transportation needs of persons with disabilities.
  • Ability to participate effectively as a part of a team. Excellent communication skills.
  • Excellent customer service skills.
  • Ability to communicate effectively by providing clear, concise and accurate information to the to the general public and other City personnel.
  • Ability to operate computers including word processing and menu-driven computerized software programs.
  • Ability to maintain close attention to detail under high volume work situations.
  • Ability to tabulate and maintain records.
  • Ability to multi-task.
  • Ability to be called in on short notice to work shifts.








Overview

19
19
years of professional experience

Work History

Paratransit Operator Supervisor

First Transit
09.2019 - Current
  • Occasionally work as Supervisor or station attendant
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Thorough knowledge of the City of Regina geography
  • Performed inspections and routine maintenance on equipment.
  • Collaborated with dispatchers to efficiently address changes in scheduling or routing, minimizing delays for passengers.
  • Trained new paratransit operators on essential job functions including driving techniques, customer service skills, record-keeping responsibilities.
  • Managed challenging situations involving difficult passengers or unexpected events calmly and professionally, ensuring minimal disruptions to service quality.

Paratransit Bus Operator

First Transit
01.2014 - Current
  • Followed company policies and procedures and maintained compliance with standards.
  • Driving and operating with safety and skills to avoid accidents and delays.
  • Collaborated with dispatchers and management to promptly address customer feedback or complaints, leading to improvements in service quality and overall satisfaction levels.
  • Knowledge of the transportation needs of persons with disabilities
  • Ability to be called in on short notice to work shifts.
  • Thorough knowledge of the City of Regina geography.
  • Work outside in weather condition

Truck Operator

Loblaw
01.2011 - 04.2015
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.


Cab Operator

Capital Cab
06.2008 - 04.2011
  • Arrived on time to customer appointments.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Thorough knowledge of the City of Regina geography

Accessible Bus Operator

Carborough City Transportation Ltd
02.2007 - 01.2008
  • Maintained full understanding of local roads and traffic patterns.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.

School Bus Driver

Stock Transportation
02.2006 - 02.2007
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Education

Bachelor of Arts -

Michigan International College
Pakistan
06-2004

High School Diploma -

Nusrat Jahan Academy
Pakistan
06-1998

Skills

  • On-loading and off-loading
  • Item Transport
  • Pushback and Towing
  • Vehicle Operations
  • Workload Management
  • Cargo Handling
  • Radio Etiquette
  • Freight Labeling
  • Stacking and Staging
  • First Aid Certification
  • Physical Strength and Stamina
  • Dependable and Responsible

Timeline

Paratransit Operator Supervisor

First Transit
09.2019 - Current

Paratransit Bus Operator

First Transit
01.2014 - Current

Truck Operator

Loblaw
01.2011 - 04.2015

Cab Operator

Capital Cab
06.2008 - 04.2011

Accessible Bus Operator

Carborough City Transportation Ltd
02.2007 - 01.2008

School Bus Driver

Stock Transportation
02.2006 - 02.2007

Bachelor of Arts -

Michigan International College

High School Diploma -

Nusrat Jahan Academy

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SHAHID AYYUB