Shaharul Islam

• Utilized sales software (Salesforce, Zoom Info, Outreach, Sales Intel) for lead generation
• Provided excellent customer service to potential customers
• Liaising and collaborating with diverse organizations
• Scheduled meetings with new prospects and ensured quality customer service
• Reported daily, weekly, and monthly results to Sales Development Leader

• Prepared meetings, agendas, minutes, and correspondence
• Managed CRM, generating reports and other administrative support
• Oversaw customer care team
• Collaborated with Bookkeeper for proper payable and receivable input

• Established Jaquar brand in Bangladesh
• Ensured higher growth levels from country partner
• Managed customer database in CRM system, completed reporting, and ensured customer satisfaction
• Developed business sales cycle based on client needs
• Followed up on projects and generated leads from potential market

• Established Roca brand in Bangladesh
• Planned and executed sales process to achieve targets and client satisfaction
• Delivered Roca presentations to premium clients
• Coordinated orders with Spain factory and managed importation process
• Handled client feedback and requests

• Managed budgeting, training, recruiting, and supervision of staff
• In charge of administrative tasks within the organization and for other organizations
• Ensured compliance with licensing, hygiene, and safety regulations
• Produced staff rosters and handled promotion and marketing

(According to the World Education Service, this is equivalent to a four-year degree in Canada)