Shahad Ali
Ottawa,Canada
Summary
Always well known to be detail-oriented, foster enthusiasm in products and services, opening opportunities for upgrading services and delivering sales results. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and able to adapt to any new situations or environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Mersal Dental
Ottawa, Canada
11.2022 - Current
- Set up instruments, materials and equipment necessary for each procedure
- Kept records updated and accurate with patient personal, insurance and dental history information
- Documented dental care services with careful charting in patient records
- Supported dentists and hygienists with expert chair-side clinical assistance
- Helped evaluate patients and document current dental symptoms
- Prepared stations for routine check-ups and specialized procedures
- Set up schedules to coordinate smooth patient flow
- Reviewed pre-operative and post-operative instructions with parent or guardian of patient
- Ordered and stocked dental supplies, keeping inventory organized and up-to-date
Beauty Advisor
Sephora
Ottawa, Canada
09.2020 - 02.2023
- Developed loyal and ever-growing customer base with consistent delivery of top-notch service and beauty advice
- Pursued client interactions and sales, immediately engaging with interested customers
- Expertly applied makeup for special occasions such as weddings or proms, ensuring client satisfaction with finished result
- Participated in ongoing training sessions to stay current on industry trends, new products, and emerging makeup techniques
- Demonstrated products and advised customers on ideal application techniques
- Offered guidance on skincare routines tailored to clients' specific concerns like acne-prone skin or signs of aging
- Recommended merchandise to suit customer budget and preferences
Post Office Manager
Canada Post
Ottawa, Canada
01.2019 - 11.2021
- Maintained detailed records of all transactions, personnel actions, facility maintenance requests, and incident reports
- Trained new employees on postal regulations, safety procedures, and customer service techniques
- Resolved customer complaints by investigating issues thoroughly and implementing appropriate solutions
- Created work schedules to effectively manage employee workload while maintaining high levels of customer service
- Updated staff members regularly on changes in postal regulations or procedures through meetings or training sessions
- Managed financial transactions for post office, including sales of postage stamps, money orders, and shipping supplies
Education
Bachelor of Arts (B.A.) - English
English Arts
Iraq06.2020
Skills
- Product Demonstrations
- Customer Engagement
- Service Consultations
- Skincare consultation
- Brand Awareness
- Sales proficiency
- Time management
- Organization and Multitasking
- Inventory Management
Languages
- English, Proficient (C2)
- Arabic, Proficient (C2)
Certification
- CPR Certified
- HARP Certified for X-ray exposure
Timeline
Dental Assistant
Mersal Dental
11.2022 - Current
Beauty Advisor
Sephora
09.2020 - 02.2023
Post Office Manager
Canada Post
01.2019 - 11.2021
Bachelor of Arts (B.A.) - English
English Arts
Similar Profiles
Ammar BEN AMMARAmmar BEN AMMAR
Directeur Des Travaux De Constructions at MERSAL spaDirecteur Des Travaux De Constructions at MERSAL spa
Manar Abdallah AminManar Abdallah Amin
Administrative Team Leader at Mersal FoundationAdministrative Team Leader at Mersal Foundation
Donna FelipeDonna Felipe
Dental Hygienist at Westwood Dental | City Dental | Thompson DentalDental Hygienist at Westwood Dental | City Dental | Thompson Dental