Shahab Esmail-Nia
Newmarket,ON
Summary
Dynamic leader with a solid foundation in team leadership and customer relations. Committed to leveraging effective communication and sales strategies to drive business growth and improve client satisfaction. Willing undergraduate student willing to show discipline and learning skills when entering the workplace.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
AI Automation for Dentists - Business Owner
Business Owner
Newmarket, Ontario
02.2026 - Current
- Utilized AI workflow programs such as n8n and Zapier to create personalized workflows for businesses
- Executed email marketing and cold calling campaigns to engage potential clients
- Developed pitch decks to effectively communicate value to prospects during onboarding calls
- Acquired sales strategies and customer relations skills through direct client interactions
Lifeguard/Swim Instructor
Town of Newmarket
Newmarket, Ontario
09.2024 - 09.2025
- Monitored pool area to ensure safety and adherence to health regulations, enhancing patron confidence.
- Assisted patrons in developing swimming skills and provided guidance on water safety, fostering a secure aquatic environment.
- Responded promptly to emergencies, performing first aid and CPR.
- Coordinated with team members during emergencies to streamline lifesaving efforts and improve response effectiveness.
- Instructed swim classes for various age groups and skill levels.
Volunteer Basketball Coach
IEM Basketball
Newmarket, Ontario
04.2023 - 08.2023
- Conducted individual training sessions that improved player technique and overall performance.
- Developed practice plans that enhanced player skills and fostered teamwork.
- Evaluated player performance through regular assessments and feedback sessions.
- Fostered a positive team culture through effective communication and supportive interactions.
Education
Bachelor of Science - Life Sciences And Biochemistry
Queens University
Kingston, ON06-2030
High School Diploma -
Bill Crothers S.S
Markham, ON06-2025
Skills
- Workflow automation
- Project management
- Sales strategies
- Customer service
- Standard First Aid with CPR-C certification
- Risk management
- Emergency First Aid Instructor certification
- Team leadership
- Risk management
- Communication skills
Accomplishments
Honor Roll Graduate - Bill Crothers S.S - 2024
Certification
Standard First Aid with CPR-C - Lifesaving Society - 2024
Affiliations
Basketball Player - Vanguard North Prep - (2020-2024)
Timeline
AI Automation for Dentists - Business Owner
Business Owner
02.2026 - Current
Lifeguard/Swim Instructor
Town of Newmarket
09.2024 - 09.2025
Volunteer Basketball Coach
IEM Basketball
04.2023 - 08.2023
Bachelor of Science - Life Sciences And Biochemistry
Queens University
High School Diploma -
Bill Crothers S.S