Karan Verma
Surrey,BC
Summary
Accomplished Store Manager with a proven track record at Ambika Stationary, excelling in customer service and inventory management. Expert in enhancing customer satisfaction, mentoring staff, and innovating store layouts for maximized sales. Skilled in team leadership and problem-solving, consistently improving store operations and employee performance.
Overview
8
8
years of professional experience
Work History
Store Manager
Ambika Stationary
India
10.2019 - Current
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Store Manager
N.K Steels Ltd.
India
09.2016 - 09.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor Of Arts - Business Management
A.S College
Khanna, Punjab, India08.2015
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Store opening and closing
Languages
English
Professional Working
Timeline
Store Manager
Ambika Stationary
10.2019 - Current
Store Manager
N.K Steels Ltd.
09.2016 - 09.2019
Bachelor Of Arts - Business Management
A.S College