Shagun khatri
Kingston,ON
Summary
Dynamic Assistant Manager with a proven track record at The Inkwell T-shirt, enhancing operational efficiency and customer satisfaction. Skilled in customer service and sales, adept at fostering professional growth in teams and achieving targeted sales goals. Excelled in problem-solving and financial accuracy, boosting store performance through strategic leadership and staff mentorship.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tim Hortons
02.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Chatters Hair Salon
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
A&w Restaurants
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager
The Inkwell T-shirt
06.2022 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Lead
Sandra Clothing House
04.2021 - 05.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Associate of Arts - Business Administration
St Lawrence College
Kingston, ON08.2024
Skills
- Customer Service
- Excellent people skills
- Problem-Solving
- Sales
- Targeted Sales
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate
Chatters Hair Salon
05.2023 - 08.2023
Sales Associate
Tim Hortons
02.2023 - Current
Cashier
A&w Restaurants
09.2022 - 04.2023
Assistant Manager
The Inkwell T-shirt
06.2022 - 08.2022
Sales Lead
Sandra Clothing House
04.2021 - 05.2022
Associate of Arts - Business Administration
St Lawrence College
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