Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Shagun Chauhan

Kitchener,ON

Summary

Dynamic and adept professional with proven expertise in office administration and patient services, honed at Smile Dental and Implant Centre. Excelled in team collaboration and confidential document control, significantly enhancing operational efficiency. Demonstrates a strong ability to manage schedules and educate patients, ensuring high levels of satisfaction and care.

Overview

2
2
years of professional experience

Work History

Banquet Server

Whistlebear Golf Course
Cambridge, Ontario
09.2024 - Current
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Followed proper sanitation guidelines when handling food items.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.

Administrative Assistant

Calming Tree Counselling and Wellness
Kitchener, Ontario
10.2023 - 10.2024
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed database systems containing customer contact information.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Dental Assistant

Smile Dental and Implant Centre
India
08.2022 - 08.2023
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained a neat, clean and organized environment throughout the office.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Kept accurate records of dental treatments provided for each patient's visit.

Education

Health And Social System Navigation -

Conestoga College
Kitchener, ON
04-2024

Bachelor of Dental Surgery -

Pandit Bhagwan Dayal University
India
12-2022

Medical Office Practices -

Conestoga College
Kitchener, ON

Skills

  • Office Administration
  • Schedule Management
  • Patient Services
  • Dental office administration
  • Patient Education
  • Team Collaboration
  • Reception desk management
  • Confidential Document Control

Volunteer Experience

  • Volunteer Dentist: provided free dental care to low-income individuals
  • Student Mentor: provided guidance and support to fellow students navigating the healthcare education system

References

References available upon request.

Timeline

Banquet Server

Whistlebear Golf Course
09.2024 - Current

Administrative Assistant

Calming Tree Counselling and Wellness
10.2023 - 10.2024

Dental Assistant

Smile Dental and Implant Centre
08.2022 - 08.2023

Health And Social System Navigation -

Conestoga College

Bachelor of Dental Surgery -

Pandit Bhagwan Dayal University

Medical Office Practices -

Conestoga College

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Shagun Chauhan