Hi, I’m
SHAGUN BHATIA
Brampton,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
years of professional experience
Work History
Canadian Tire
Material Handler
02.2022 - Current
Job overview
- Collaborated with team members to meet daily production goals.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Transported hazardous materials safely according to established protocols.
- Operated large vehicles, forklifts to transport multiple freight loads.
- Secured items in truck by strapping over protective padding.
Rai Dispatch
Dispatcher
08.2024 - 09.2024
Job overview
- Answer incoming calls and emails and respond to customer inquiries
- Book loads for our customer and dispatch appropriately to available drivers
- Plan trips and coordinate with Dispatch Team
- Request custom documents, POD's and/or any other paperwork as required
- Monitor and track all pickup and deliveries and notify customers in a timely manner
- Engage with drivers constantly and follow up on planned routes, pickups, and deliveries
- Notify and communicate with our customers regarding the status of their load or any delays on a regular basis
- Tracked vehicles using GPS technology and provided real-time status updates as needed
Cheese Boutique
Supervisor
09.2019 - 02.2022
Job overview
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Developed strategies to improve team performance and productivity.
- Identified needs of customers promptly and efficiently.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Prepared workstations with ingredients and tools to increase efficiency.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Tim Hortons
Team member
05.2017 - 08.2019
Job overview
- Accurately processing transactions including cash, debit, credit, and gift cards
- Contributing to the cleanliness, safety and overall success of team and restaurant
- Providing excellent guest experience through the delivery of exceptional products and services
- Using your attentions to detail to ensure that our products and coffee are always fresh and always accurate
- Delivering consistent and outstanding service through a friendly attitude, attentive behavior, and strong product knowledge
Education
Softron
Certificate from Taxation
Rai Dispatch
Certified Dispatcher from Trucking dispatch & Freight Brokerage Specialist
Niagara College CanadaNiagara on the lake, ON
Diploma from General business
University Overview
- Accounting
- Principles of Marketing
- Law Canadian Business
- Labour Relations
- Business Ethics
IFSE
Certificate from Banking And Finance
University Overview
- Economic Factors and Financial Markets
- Types of Investments
- Types of Mutual Funds
- Portfolio Management
- Mutual Funds Administration
- Retirement
- Taxation
Herzing College
Diploma from Accounting And Payroll Administrator
University Overview
- Accounting Fundamentals
- Accounting II
- Spreadsheets
- Computerized Accounting
- Office Applications
- Business Communications
- Organizational Behavior
- Project Management
- Human Resources Fundamentals
- Business Math
- Entrepreneurship
- Payroll Compliance Practitioner
Skills
- Hard work
- Open to new ideas
- Teamwork
- Self-driven
- Adaptability
- Quick learner
- Initiative
- Independence
- Multitasking
- Prioritization
- Leadership
- Xpert
- Accounts payable
- Account receivable
Timeline
Dispatcher
Rai Dispatch
08.2024 - 09.2024
Material Handler
Canadian Tire
02.2022 - Current
Supervisor
Cheese Boutique
09.2019 - 02.2022
Team member
Tim Hortons
05.2017 - 08.2019
Softron
Certificate from Taxation
Rai Dispatch
Certified Dispatcher from Trucking dispatch & Freight Brokerage Specialist
Niagara College Canada
Diploma from General business
IFSE
Certificate from Banking And Finance
Herzing College
Diploma from Accounting And Payroll Administrator
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