Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Teaching Subjects
Teaching Expertise
Research Publications
Academic Skills
Research
Hobbies and Interests
Timeline
Generic
Shagufta Haneef

Shagufta Haneef

Etobicoke,Canada

Summary

Results-driven academic professional with demonstrated command of research, university teaching, curriculum development and administration. Management expert with developed aptitude for program management and coordination. Multilingual and fluent in English, Urdu, Hindi and Punjabi, offering strong comprehension of cultural diversity, inclusion and communication. Flexible hard worker ready to learn and contribute to organizational success, good at time management and meeting deadlines, strong leadership skills. Excellent interpersonal skills, knowledge dissemination, analytical and problem-solving skills. Proficient in computer programs for teaching and research including MS Office 365 applications, Canvas, Moodle and related educational technologies.

Overview

18
18
years of professional experience

Work History

Program Coordinator

  • Management expert with developed aptitude for program management and coordination

Sessional Instructor

Niagara College Toronto
01.2023 - Current
  • Results-driven academic professional with demonstrated command of research, university teaching, curriculum development and administration

Officer - Grade I/Branch Operations Manager

National Bank of Pakistan
03.2009 - 08.2013
  • Supervising branch operations, preparation of periodic financial and non-financial reports for Regional Management, managing branch expenses budget and keeping up with business targets on a periodic basis, distribution of responsibilities between staff members and time to time review of job descriptions
  • Business development and customer relationship management.

Master Trainer

National Bank of Pakistan
01.2011 - 01.2012
  • Training the newly inducted bank employees for branch operations management and banking software used for internal operations

In-Charge Credits/ Foreign Exchange

National Bank of Pakistan
12.2010 - 01.2012
  • In charge of account opening, handling foreign exchange deposits, reporting of foreign exchange transactions (FETs) to the Head Office and State Bank of Pakistan, processing, and management of credit line proposals for various asset products, handling of liability products and Western Union Transactions.

Officer Operations

National Bank of Pakistan
10.2009 - 12.2010
  • In charge of remittances, maintaining balances of relevant books and updating on a weekly basis, Pension disbursement to retired employees of Military, Federal and Provincial Govt
  • As well as Employees Old Age Benefit Pension.

Telemarketing and UAT Professional & Accounts Manager

Sequel Systems Inc. USA (Country Office Pakistan)
05.2008 - 03.2009
  • Telemarketing of SequelMed Software in the US, relaying the data to the Marketing department and corresponding with the US office, conducting software User Acceptance Test (UAT)/ Quality Assurance (QA), managing accounts through QuickBooks software.

Manager Commercial Affairs at Turnkey Projects Start-up Company

3G Comtech Pvt. (Ltd.), Lahore
08.2007 - 05.2008
  • Meetings with clients regarding commercial affairs, following up payments from clients, handling invoices and purchase orders, managing the cash inflows, negotiating telecom sites development prices, managing subcontractors and outsourcing
  • Business development and supply chain management for various telecom infrastructure development projects.

IT/ Operations Intern

Kalamkaar Furnitures Lahore
01.2006 - 06.2006
  • Managing sales and inventory software and generating reports for management, handling correspondence with overseas franchises and coordinating meetings, dealing with customer complaints and resolving all product order discrepancies.

Education

PhD Fellow -

Aalborg University

MSc. Business Innovation, Knowledge and Entrepreneurial Dynamics -

Denmark
01.2015

MBA, Marketing & IT -

University of the Punjab
01.2008

BBA (Marketing & IT) -

University of Punjab
01.2006

Skills

  • Curriculum Development
  • Student Records Management
  • Lesson Planning
  • Public Speaking
  • Instructional Techniques
  • Progress Evaluations
  • Curriculum Design
  • Student Evaluation
  • Student Engagement
  • Testing and Grading

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Danish
Limited Working
Hindi
Native or Bilingual

Accomplishments

  • Research Fellowship at University of Sussex, UK for research and academic exchange activities at the Science Policy Research Unit (SPRU), April - June 2019
  • Earned 10 extra credits (ECTS) during my Master's degree at AAU through participation in several extracurricular activities (Danish language, Spanish language beginner level and entrepreneurship contest participation)
  • Youth Goodwill Ambassador of Denmark (YGA) 2013-15 - Branding Denmark as an attractive destination (for study, work and living); part of the winning YGA team for City Branding Battle 2013.
  • WOFIE - Part of the team winning 2nd prize for Workshop for Innovation and Entrepreneurship 2014
  • Volunteered with Aalborg University Buddy Network with a special focus on logistical and social support to incoming international students in Aalborg

Teaching Subjects

  • International trade and logistics
  • International Marketing Research
  • Principles of Business
  • International Marketing Strategies
  • Industrial Dynamics and Economic Geography
  • Business, Sales and Marketing
  • Scientific methods in qualitative research
  • Evolution of organizations and business models
  • Theory of Innovation and entrepreneurship
  • Innovation and development
  • Supply Chain Management

Teaching Expertise

  • Preparing daily lesson plans, lectures, assignments and class materials keeping course objectives and student learning a priority
  • Developing and managing an engaging learning environment for students using innovative pedagogical methods and techniques
  • Experience in supervising undergraduate and master's degree students in various courses providing support and feedback constructively and meaningfully
  • Encouraging constructive class discussions, debates, and feedback in a mutually respectful manner
  • Encouraging critical thinking by facilitating students to challenge ideas, using multiple sources of learning and comparative analysis
  • Experienced in student affairs coordination ensuring students' progress and timelines are met, and administration of assignments, projects, and exams
  • Business School appreciation for effective students' supervision, lectures delivery and planning, and student support inside and outside the class environment
  • Liaising with faculty and administrative staff for curriculum development for courses within the program and developing appropriate instructional techniques, and delivery methods to meet the learning styles of students
  • Hands-on experience in using online learning management systems and education delivery platforms (Moodle, D2L, Brightspace, Canvas, Zoom etc.)

Research Publications

  • Galdos, M. A., & Haneef, S. (2021). The voluntary underdevelopment paradox: revisiting Freeman's ideas on indigenous capabilities for innovation in the global south. Innovation and Development, 1-9.
  • Chaminade, C., Lundvall, B. Haneef, S. (2018). Advanced introduction to national innovation systems. Edward Elgar Publishing.
  • Chaminade, C., Lundvall, B. Haneef, S. (2018). Innovation policies to respond to the great challenges of sustainable global development: an approach based on innovation systems. In Innovation, intellectual capital, and economic development: Essays in honor of Paloma Sánchez (pp. 267-284).
  • Haneef, S., & Gregersen, B. (2018). Revisiting Contemporary Literature on Universities' Third Mission Activities from the Perspective of Inclusive Development. 92. Abstract from XVI International Triple Helix Conference 2018, Manchester.
  • Haneef, S. (2017). Universities, Innovation Systems and Inclusive Development-Indicators and Policies. Poster presented at 15th Globelics 2017, Athens.

Academic Skills

  • Curriculum planning and implementation
  • Innovative lesson planning
  • Business and research methods course development
  • Educational assessments
  • Interactive academic instruction to culturally diverse student populations
  • Academic research
  • Workshop and conference presentations
  • International conference organization with diverse partners and use of ConfTool system
  • Capable of working independently as well as within teams
  • Excellent communication and interpersonal skills

Research

  • Assisted Professors with literature reviews, editing manuscripts for publishing, and managing the academic books publication process
  • Prepared tables, graphs, fact sheets and written reports summarizing research results
  • Organized Annual Conferences and periodic seminars
  • Executed qualitative data analysis on a wide range of data
  • Shared research findings through publications, oral presentations, poster presentations and conferences
  • Applied good documentation practices when recording data and managing source documentation
  • Leveraged Microsoft Office suite to prepare reports, presentations, and articles

Hobbies and Interests

Reading, travelling, photography, DIY, calligraphy, crocheting, cultural exchange and volunteering, indoor plants enthusiast, current affairs

Timeline

Sessional Instructor

Niagara College Toronto
01.2023 - Current

Master Trainer

National Bank of Pakistan
01.2011 - 01.2012

In-Charge Credits/ Foreign Exchange

National Bank of Pakistan
12.2010 - 01.2012

Officer Operations

National Bank of Pakistan
10.2009 - 12.2010

Officer - Grade I/Branch Operations Manager

National Bank of Pakistan
03.2009 - 08.2013

Telemarketing and UAT Professional & Accounts Manager

Sequel Systems Inc. USA (Country Office Pakistan)
05.2008 - 03.2009

Manager Commercial Affairs at Turnkey Projects Start-up Company

3G Comtech Pvt. (Ltd.), Lahore
08.2007 - 05.2008

IT/ Operations Intern

Kalamkaar Furnitures Lahore
01.2006 - 06.2006

Program Coordinator

PhD Fellow -

Aalborg University

MSc. Business Innovation, Knowledge and Entrepreneurial Dynamics -

Denmark

MBA, Marketing & IT -

University of the Punjab

BBA (Marketing & IT) -

University of Punjab
Shagufta Haneef