Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Shagufa Sarwary

Shagufa Sarwary

Edmonton,Canada

Summary

I come with vast experience in the field of management and customer service across the sectors of Health, Media, Hospitality, Fashion and Beauty. Detail and productivity oriented. I aim to contribute to the growth of the Organization with my self-motivated attitude, high ethical beliefs, and being a reliable team player.

Overview

9
9
years of professional experience

Work History

Esthetician

Kurves Brow Bar
12.2022 - Current
  • Analyzing skin conditions and recommending appropriate products
  • Servicing hair and brows treatments, henna art, and ear piercing
  • Skilled at reporting, vendor management, logistics, stock management and customer service.

Customer Service & Cashier

Dollar Tree Store
12.2022 - 05.2023
  • Skilled at stock management and customer service.

Front Desk Receptionist

Serena Hotels
06.2020 - 09.2022
  • Guest servicing and front desk admin process management.

Finance and Administration Manager

Payk Journalism Center
01.2019 - 12.2019
  • Generating Financial budget reports to Co founders and International Partners such as INTERNEWS, NED, OPEN SOCIETY
  • Managing accounts payable and accounts receivable, including deposits, bank reconciliations, fixed assets, inventory control and issues
  • Performing additional administrative duties, translating documents, minuting meetings, and imparting training.

Esthetician

Mirza's Salon
01.2015 - 01.2017
  • Analyzing hair and skin conditions and recommending appropriate treatments
  • Servicing hair and brows treatments, facials, make-up and hair styling
  • Skilled at reporting, vendor management, logistics, stock management and customer service.

Education

Apprenticeship in Hotel Management -

Serena Hotel
12.2020

Certification in Esthetician Course -

Zenoti University and Training by Kurves Beauty Bar

Customer Care Representative Internship Program -

Roshan Telecom Company

Diploma High School -

Aga Khan Higher Secondary School

Skills

  • Excellent writing and communication skills in 5 languages
  • Extensive knowledge of graphic designing, photography/ videography, and arts
  • Strong social media management skills, with experience in developing and executing social media strategies
  • Skilled at Team Management, Reporting and MS Office

Languages

English
Urdu
Hindi
Persian

Timeline

Esthetician

Kurves Brow Bar
12.2022 - Current

Customer Service & Cashier

Dollar Tree Store
12.2022 - 05.2023

Front Desk Receptionist

Serena Hotels
06.2020 - 09.2022

Finance and Administration Manager

Payk Journalism Center
01.2019 - 12.2019

Esthetician

Mirza's Salon
01.2015 - 01.2017

Apprenticeship in Hotel Management -

Serena Hotel

Certification in Esthetician Course -

Zenoti University and Training by Kurves Beauty Bar

Customer Care Representative Internship Program -

Roshan Telecom Company

Diploma High School -

Aga Khan Higher Secondary School
Shagufa Sarwary