Shafyet Hossain
Toronto,Canada
Summary
Result-oriented sales professional with over six years of experience driving revenue growth and exceeding sales targets. Proficient in promoting customer loyalty and satisfaction through consultative techniques and a deep knowledge of company products and services.
Overview
12
12
years of professional experience
Work History
Inside Account Executive
TD SYNNEX
09.2024 - Current
- Leading a team of three in the SMB Ignite with a territory of over 200 active accounts.
- Developed proposals tailored to individual client needs, incorporating detailed cost breakdowns and implementation plans.
- Consistently growing accounts YOY revenue over 10%
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties.
- Managed the P&L for assigned territory, making key decisions that drove revenue growth and optimized profitability.
- Built and maintained strong relationships with key stakeholders at all levels within major accounts, including executives, to foster long-term partnerships.
- Took the lead on resolving complex customer issues, collaborating with internal teams to implement effective solutions and enhance customer satisfaction.
Inside Account Representative
TD SYNNEX CANADA(FORMERLY TECH DATA)
07.2022 - 09.2024
- Partnered with stakeholders to streamline order fulfillment and enhance shipment tracking.
- Responsible for the execution of strategic customer growth plans and achieving KPIs.
- Leading a team of three in the SMB Ignite with a territory of over 200 active accounts.
- A long track record of proven sales success demonstrated by exceeding sales targets regularly (over 100% of quarterly quotas, approx. $5M+ in revenues).
- Delivered presentations and demonstrations to prospective clients, effectively showcasing our products and services' benefits.
- Provided comprehensive support to clients throughout the sales cycle, from initial inquiry to post-sale follow-up, ensuring complete satisfaction throughout all stages.
- Maximized revenue growth by identifying cross-selling opportunities and promoting additional products or services to clients.
Senior Associate Sales Representative
TECH DATA CANADA
08.2019 - 07.2022
- Processed the majority of purchase orders for the team.
- Generated quotations that met client expectations.
- Provided sales support and consistently exceeded monthly sales targets.
- Effectively manage multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project developments
Associate Sales Representative
TECH DATA CANADA
08.2018 - 08.2019
- Sales Team of the year with over 30% year-over-year growth.
- Assisted in preparing and processing sales orders and provided pricing and product availability to clients.
- Collaborated closely with stakeholders to ensure seamless end-to-end transaction processes for clients.
- Provided exceptional customer service, addressing client concerns promptly and ensuring satisfaction.
Operations Manager
MAISON MERCER
09.2012 - 07.2018
- Supervised operations staff of over 10 employees and kept employees compliant with company policies and procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
Education
Bachelor of Commerce - Finance
RYERSON UNIVERSITY
Toronto, ON09.2017
Skills
- Leadership
- Account Management
- Conflict Resolution
- Pipeline Management
- Cross-selling strategies
- Customer Relationship Building
- Product Knowledge
- Analytical Thinking
- Prospect Follow-Up
Awards
- Sales Team of the Year for Top Profit Achievement FY 19, 12/2019
- Over the Top Award Recipient for Q1 FY 20, 01/2020
Timeline
Inside Account Executive
TD SYNNEX
09.2024 - Current
Inside Account Representative
TD SYNNEX CANADA(FORMERLY TECH DATA)
07.2022 - 09.2024
Senior Associate Sales Representative
TECH DATA CANADA
08.2019 - 07.2022
Associate Sales Representative
TECH DATA CANADA
08.2018 - 08.2019
Operations Manager
MAISON MERCER
09.2012 - 07.2018
Bachelor of Commerce - Finance
RYERSON UNIVERSITY
Similar Profiles
Irene MarkojaIrene Markoja
Shipping and Receiving Clerk, Level II at TD SynnexShipping and Receiving Clerk, Level II at TD Synnex
Atul Pratap SinghAtul Pratap Singh
Warehouse Shipping/Receiving Clerk at TD SYNNEXWarehouse Shipping/Receiving Clerk at TD SYNNEX
SANJANA WOODSANJANA WOOD
Vendor Solutions Representative at TD SYNNEX CanadaVendor Solutions Representative at TD SYNNEX Canada