Shafoat Azizova
Cincinnati ,OH
Summary
Dynamic Pharmacy Technician with a proven track record at Pharmacist Consultation, excelling in medication dispensing and inventory management. Enhanced patient satisfaction through exceptional customer service and effective team collaboration. Skilled in training new staff and ensuring compliance with healthcare regulations, while maintaining a clean and organized work environment.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Pharmacist Consultation
11.2018 - 03.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Nurse
Nurses Etc
01.2017 - 03.2019
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Education
Associate's Degree - Pharmacology
Medical Colleges
Tajikistan Dushanbe07.2020
Skills
- Medication dispensing
- Inventory management
- Prescription preparation
- Customer service
- Patient consultation
- Data entry
- Team collaboration
- Training new staff
- Communication skills
- Answering customer questions
- Prescription filling
- Stocking shelves
- Processing payments
- Healthcare regulations
- Medicare and medicaid process
- Record preparation
- Pharmacology
- Prescription filling and labeling
- Creative thinking
- Employee training
- Prescription refill fulfillment
- Payment processing
Languages
Russian
Professional Working
Persian
Elementary
English
Elementary
Uzbek
Professional Working
Timeline
Pharmacy Technician
Pharmacist Consultation
11.2018 - 03.2020
Nurse
Nurses Etc
01.2017 - 03.2019
Associate's Degree - Pharmacology
Medical Colleges
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