Shafiqa Mohammadi
OFFICE ADMINISTRATION - HEALTH SERVICES
Oshawa,ON
Summary
Motivated and detail-oriented Office Administration – Health Services student seeking a field placement to apply administrative, organizational, and customer service skills in a healthcare environment. Committed to supporting efficient office operations and providing high-quality patient service.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
2
2
Languages
Work History
Sales Associate
Miniso
07.2023 - 01.2024
- Delivered personalized customer service to optimize satisfaction and drive repeat business
- Operated POS system with precision, ensuring accurate transactions and balancing registers
- Maintained product displays and executed inventory replenishment to ensure visual appeal
Crew Member
Burger King
01.2022 - 12.2023
- Provided prompt, courteous service while managing multiple customer requests under pressure
- Upheld food safety and hygiene standards in compliance with industry regulations
- Mentored and guided new staff members to strengthen team productivity
Election Assistant
City of Toronto
06.2023 - 06.2023
- Facilitated outreach and organized public meetings to increase voter engagement
- Supported event planning, material distribution, and schedule coordination
- Collaborated with cross-functional teams to ensure smooth election day operations
Sales Associate
Miniso
01.2020 - 12.2021
- Engaged customers with product knowledge and upselling strategies to exceed sales goals
- Executed visual merchandising and promotional displays to drive sales performance
- Partnered with team members to achieve store targets and maintain operational excellence.
Education
Diploma - General Business
Centennial College
Toronto, ONDiploma - Office Administration, Health Services
Durham College
Oshawa, ONSkills
Office Administration & Scheduling
Customer Service & Conflict Resolution
Time Management & Organizational Efficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Effective Communication (Verbal & Written)
Team Collaboration & Problem-Solving
Training And Professional Development
- Standard First Aid & CPR Certification, Canadian Red Cross, 06/25
- Workplace Communication Skills, Durham College, In Progress
- Professionalism in the Office, Durham College, In Progress
- Time Management & Productivity Tools Workshop, 2024
Timeline
Sales Associate
Miniso
07.2023 - 01.2024
Election Assistant
City of Toronto
06.2023 - 06.2023
Crew Member
Burger King
01.2022 - 12.2023
Sales Associate
Miniso
01.2020 - 12.2021
Diploma - Office Administration, Health Services
Durham College
Diploma - General Business
Centennial College