Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shafin Mohamed

Calgary,AB

Summary

Dedicated professional with extensive experience in meeting organizational goals through structured methodologies. Proficient in managing stress and adapting to new challenges, contributing to brand enhancement and overall success.

Work History

Sales Manager

Absolute Advantage
  • Recruited, interviewed, and hired employees, implementing a mentoring program to boost engagement.
  • Expanded market share by identifying and penetrating untapped markets.
  • Increased sales revenue through effective development and execution of sales strategies.
  • Enhanced team performance with comprehensive training on product knowledge and sales techniques.
  • Organized team-building activities to strengthen morale and foster cohesion within sales team.
  • Maintained customer relationships by identifying needs and offering tailored services to drive growth.
  • Led regular sales meetings to review progress and establish achievable targets.
  • Coordinated office events and managed inventory processes for optimal efficiency.
  • Delivered exceptional customer service by addressing client inquiries via phone and email.
  • Maintained accurate financial records through regular reconciliation of accounts payable and receivable.
  • Oversaw office inventory processes, including ordering, requisitions, stocking, and receiving shipments.
  • Enhanced team productivity by effectively delegating tasks and managing daily workflows.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling.
  • Assisted recruitment efforts by conducting interviews and onboarding new employees to integrate seamlessly.
  • Facilitated interdepartmental communication, addressing concerns promptly to maintain positive relationships.
  • Ensured confidentiality of sensitive information by handling company documents with discretion.

Accounting Clerk

Shiraz Kabba Accounting
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Poker Room Shift Manager

Cowboys Casino
  • Implemented training programs for staff to enhance skills in gaming procedures.
  • Maintained knowledge of industry trends, integrating best practices into operations.
  • Created inviting atmosphere, contributing positively to casino revenue and player engagement.
  • Mentored dealers and supervisors to uphold consistent performance standards.
  • Supervised cash handling processes, ensuring accuracy and integrity of transactions.
  • Analyzed financial reports to identify improvement areas within poker room operations.
  • Resolved player disputes efficiently, maintaining a positive poker room environment.
  • Developed strong relationships with regular players, enhancing loyalty and repeat business.

Surveillance Manager

Cowboys Casino
  • Optimized resource allocation by scheduling staff according to peak hours and vulnerabilities.
  • Developed training programs for surveillance staff, ensuring consistent performance standards.
  • Evaluated employee performance regularly, delivering constructive feedback for growth.
  • Reduced theft and fraud instances by monitoring high-risk areas closely.
  • Promoted a culture of integrity through emphasis on ethical surveillance practices.
  • Reviewed incidents by analyzing footage to implement preventive measures effectively.
  • Spearheaded initiatives to reduce operational costs while maintaining security coverage.
  • Participated in industry conferences to stay updated on trends in casino surveillance management.

Education

High School Diploma -

Viscount Bennett High School
Calgary, AB

Skills

  • Adaptability and flexibility
  • Customer service management
  • Phone and email etiquette
  • Active listening
  • Multitasking
  • Problem-solving
  • Team collaboration
  • Decision-making
  • Financial tracking
  • Training and coaching
  • Staff management
  • Relationship building
  • Payroll management
  • Bookkeeping

Languages

English
Full Professional
Gujarati
Professional Working
Swahili
Elementary

Timeline

Sales Manager

Absolute Advantage

Accounting Clerk

Shiraz Kabba Accounting

Poker Room Shift Manager

Cowboys Casino

Surveillance Manager

Cowboys Casino

High School Diploma -

Viscount Bennett High School
Shafin Mohamed