Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Shafii Moallim

Shafii Moallim

Summary

Dynamic Experienced B2B Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Account Manager

Bell Canada
11.2013 - Current
    • Involved in hiring and managed a sales team
    • Instilled a hands-on "sales culture" within my team to sharpen and enhance productivity
    • Implemented and directed a complete sales practice (KPI's, Success Factors, etc.) for my team
    • Restructured my team to align with client needs and overall corporate objectives
    • Responsible for the attainment of Fiscal Revenue and Profit Objectives
    • Prospect and qualified both new and recurring business opportunities
    • Leads development of account plan taking into consideration marketing strategy and Customer business objectives
    • Develop and manage relationships at all levels of Enterprise Account
    • Co-ordinate RFP/RFQ deliverables for contract retention-based services
    • Develops strategies and tactics which leverage competitive advantage and profitability
    • Prepared and conducted formal group presentations at senior C Suite management levels
    • Managed the entire sales cycle from introduction to close.
    • Contributed to annual revenue goals by selling new services and developing new accounts.
    • Researched emerging industry trends, applications, and concepts to enhance products and services.
    • Provided extensive support in sales, technical and business areas to key accounts.
    • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
    • Worked with customers to develop strategic business and account plans.

Business Consultant

Bell Canada
08.2004 - 01.2013
  • Acted as first point of contact for customers' queries regarding Telecommunication products
  • Process Orders Through Various Application Like Eom, TBS, Malibu Etc
  • Working Closely with Sales Teams and External Sales Channels
  • Monitor team and individual performance against sales goals
  • Marketed Telecommunication products via telephone calls to customer across Canada
  • Motivate the team, recruit, interview, hire and train perspective employees
  • Actively involved in providing feedback and guidance regarding evaluation of problem resolution, etc
  • Proven record of excellence work performance and dependability
  • Develop and coach staff to meet service and sales objectives
  • Provided superior customer service by striving to exceed customer expectations.

Education

Applied Arts and Technology -

Algonquin College
01.2004

Skills

  • MICROSOFT SUITES
  • SALES FORCE/CRM
  • BUSINESS MANAGEMENT
  • ACCOUNT & TERRITORY MANAGEMENT
  • CONTRACT NEGOTIATIONS
  • RESOURCE PLANNING
  • STRATEGIC ACCOUNT DEVELOPMENT
  • PROGRAMING LANGUAGES-PYTHON/SQL
  • LINUX LINE-COMMAND
  • SECURITY MINDSET
  • FRAMEWORKS AND CONTROLS-NIST/CSF & CIA TRIAD
  • SIEM TOOLS-SPLUNK/CHRONICLE
  • NETOWRK SECURITY / SAAS
  • MARKET TREND ANALYSIS
  • QUANTITATIVE AND DATA ANALYSIS
  • PROJECT MANAGEMENT
  • BUSINESS ANALYSIS
  • RELATIONSHIP BUILDING
  • DEEP DIVE ANALYSIS
  • STRONG LEADERSHIP SKILLS
  • TIME MANAGEMENT
  • EXCELLENT NEGOTITATION SKILLS
  • PARTNERSHIP DEVELOPMENT

Accomplishments

  • President Club Winner 2016
  • President Club Winner 2015
  • President Club Winner 2014
  • President Club Winner 2013

Certification

  • Google Cybersecurity Professional Certificate Oct 2023
  • ISC2-CC – Certified in Cybersecurity- In Progress


Timeline

Senior Account Manager

Bell Canada
11.2013 - Current

Business Consultant

Bell Canada
08.2004 - 01.2013

Applied Arts and Technology -

Algonquin College

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Shafii Moallim