Shafi Uddin Mazumder
Vancouver,Canada
Summary
Very responsible, motivated, upbeat and hardworking individual looking for a full-time opportunity to utilize my skills with a successful organization. I am a Pro-active and enthusiastic individual with strong problem-solving skills takes charge ability and willingness to go the extra mile.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freight Team Associate
The Home Depot
02.2022 - Current
- Stocking merchandise onto shelves to achieve 100% in stock.
- Packing-out and packing-down merchandise as directed.
- Merchandising new items and promotion.
- Communicating with other freight team members to ensure all product is stocked in the proper area.
- Ensuring Customer Satisfaction, Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
- When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Sales Associate
7 Eleven Canada
02.2022 - 10.2023
- Provide prompt, efficient and courteous customer service
- Maintain a clean, customer friendly environment in the store
- Ring customer sales on an electronic cash register
- Perform all regular cleaning activities and other tasks that are included on job assignments
Administrative lead
Rapples limited. (Bangladesh)
01.2020 - 12.2021
- Supporting finance teams with invoicing and expense tracking
- Managing office operations and procedures.
- Supervising the day-to-day operations of the admin and accounts department and staff members.
- Hiring, training, and evaluating employees and taking corrective action when necessary.
Assistant Manager, Reservation Department
FARS Hotel & Resorts Ltd. (Bangladesh)
01.2016 - 12.2019
- Liaising with central reservations to communicate new rate plans and promotions.
- Liaising with travel agents, the revenue manager and the rooms division manager.
- Maintaining the in-house reservations systems.
- Provide prompt, efficient and courteous customer service
Education
Master of Business Administration (MBA) - Tourism And Hospitality Management
University of Dhaka
05.2018
Bachelor of Business Administration (BBA) - Accounting And Finance
North South University
04.2015
Skills
- Communication
- Training and Development
- Negotiations
- Microsoft Office
Languages
ENGLISH
Full Professional
BANGLA
Native or Bilingual
Certification
- WorkSafe BC Intermediate First Aid,2025
- Security Licence
Timeline
Freight Team Associate
The Home Depot
02.2022 - Current
Sales Associate
7 Eleven Canada
02.2022 - 10.2023
Administrative lead
Rapples limited. (Bangladesh)
01.2020 - 12.2021
Assistant Manager, Reservation Department
FARS Hotel & Resorts Ltd. (Bangladesh)
01.2016 - 12.2019
Master of Business Administration (MBA) - Tourism And Hospitality Management
University of Dhaka
Bachelor of Business Administration (BBA) - Accounting And Finance
North South University
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