Shaffy Garg
Vancouver,Canada
Summary
Highly organized and customer-focused professional with experience in store management, customer service, and team supervision. Adept at ensuring operational efficiency, enhancing customer satisfaction, and maintaining health and safety standards compliance. Strong skills in leadership, communication, and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier and Back Kitchen
Macdonald
Vancouver, Canada
10.2023 - Current
- Delivered prompt and accurate customer service, handling orders and payments precisely.
- Maintained cleanliness and performed closing tasks, including inventory checks.
- Resolved customer inquiries, fostering loyalty and satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
Warehouse Associate
Amazon
Langley, BC
03.2024 - 10.2025
- Performed cycle counts to ensure accuracy of inventory levels.
- Collaborated with team members to complete tasks efficiently and accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Fostered positive working relationships with internal staff members while providing superior customer service.
Store Manager
Grocery Store
Vancouver, Canada
07.2023 - 01.2025
- Company Overview: Grocery Store – Vancouver, BC (1 Year)
- Directed daily operations, including staff management, inventory control, and financial oversight.
- Achieved sales targets by analysing trends and optimizing product displays.
- Recruited, trained, and supervised employees to ensure efficient operations.
Line Cook and Supervisor
Indian Magic Masala Restaurant
Vancouver, Canada
06.2020 - 10.2024
- Supervised staff to maintain efficient operations and a welcoming environment.
- Assisted with inventory management, scheduling, and staff training.
- Addressed customer inquiries and ensured seamless resolution of issues.
- Maintained accurate records of daily production sheets including waste logs.
Education
Master of Business Administration -
University Canada West
Vancouver, BC01.2025
Bachelor of Commerce -
Punjabi University
Patiala, India01.2020
Skills
- MS Word
- MS Excel
- Time management
- Exceptional communication
- Teamwork
- Organizational skills
- Customer service
- Adaptability
- Employee training
- Order taking
Certification
- Serving It Right
- WHMIS Certification
- Food Safe (Level 1)
- Worker Health and Safety Awareness
- Non-Violent Crisis Intervention (NVCI)
- First Aid and CPR
- Fire Safety Certification
Availability
Full-Time: Monday to Sunday
Languages
English
Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Warehouse Associate
Amazon
03.2024 - 10.2025
Cashier and Back Kitchen
Macdonald
10.2023 - Current
Store Manager
Grocery Store
07.2023 - 01.2025
Line Cook and Supervisor
Indian Magic Masala Restaurant
06.2020 - 10.2024
Master of Business Administration -
University Canada West
Bachelor of Commerce -
Punjabi University
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