Summary
Overview
Work History
Education
Skills
Affiliations
References
Languages
Timeline
Generic

Shafayet Chowdhury

Gloucester,On

Summary

Job Objective: Dedicated professional seeking to further develop my skills within a dynamic and stable work environment. With a proven track record in various customer-facing roles, I am eager to take on new challenges and contribute to a responsible and growth-oriented team.

Overview

10
10
years of professional experience

Work History

Neighborhood Marketing Specialist

Bell Canada
Ottawa
01.2019 - Current
  • Proactively engage and interact with customer
  • Embody the Bell brand by articulate the positive impact of converting into a sale
  • Share weekly success stories with the team and leverage their support to formulate solutions to challenges
  • Challenge myself to exceed daily and weekly target
  • Conduct and attend training sessions, meeting and events as required
  • Worked closely with senior management to implement strategic communications plans and marketing initiatives.
  • Conducted research and analyzed trends to identify new marketing opportunities and audiences.

Territory Sales Representative

Rogers Cable Ottawa
01.2018 - 01.2019
  • Conducted market research and competitive analysis to identify new opportunities for growth.
  • Identified potential customers, evaluated their needs and created customized solutions.
  • Analyzed customer feedback and identified areas of improvement in products or services offered.
  • Resolved customer complaints in a timely manner, ensuring customer satisfaction.
  • Maintained accurate records of all sales activities within the assigned territory.
  • Generated detailed reports on sales performance against targets set by management.
  • Produced sales documents, finalized deals and filed records.

Mortgage Specialist

Mortgage Alliance Canada
Ottawa
01.2017 - 01.2019
  • Analyzed customer financial data to determine eligibility for mortgage programs.
  • Developed and maintained relationships with customers, real estate agents, and other professionals in the industry.
  • Prepared loan documents such as credit reports, income statements, appraisals, and closing statements.
  • Provided guidance on loan products and services to prospective borrowers.
  • Monitored progress of loan applications throughout the entire process from start to finish.
  • Provided support during the underwriting process by collecting additional documentation when needed.
  • Handled customer inquiries regarding loan status or requirements via phone or email.
  • Wrote and disbursed mortgage payoff letters.

Accounting Clerk

Duval Accounting Service
Ottawa
05.2014 - 11.2014
  • Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
  • Processed invoices, payments, and statements in a timely manner.
  • Generated financial reports for management review on a regular basis.
  • Provided support to the Accounts Payable department as needed.
  • Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
  • Ensured accurate recording of payroll related transactions such as employee benefits deductions, vacation payouts.
  • Processed both outgoing and incoming payments and invoices.

Education

Professional Accounting Diploma -

Algonquin College
01.2014

Diploma - Advanced Business Administration

Algonquin College
Ottawa,ON
01.2009

Skills

  • Report Writing
  • Office Administration
  • Meeting Planning
  • Scheduling
  • Clerical Support
  • Bookkeeping
  • Document Control
  • Data Entry
  • Business Administration
  • Microsoft Excel
  • Strong Interpersonal Skills
  • Complex Problem-Solving

Affiliations

Mortgage Professional Canada 2017-2019

References

References available upon request

Languages

  • Excellent communication skills in English, Bengali, Hindi/Urdu

    • Timeline

    Neighborhood Marketing Specialist

    Bell Canada
    01.2019 - Current

    Territory Sales Representative

    Rogers Cable Ottawa
    01.2018 - 01.2019

    Mortgage Specialist

    Mortgage Alliance Canada
    01.2017 - 01.2019

    Accounting Clerk

    Duval Accounting Service
    05.2014 - 11.2014

    Professional Accounting Diploma -

    Algonquin College

    Diploma - Advanced Business Administration

    Algonquin College

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