Shafaq Begum
Calgary,CA-AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
CASTLERIDGE RX PHARMACY
Calgary, AB
10.2021 - 12.2022
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Kept up to date on changes in insurance coverage policies related to prescriptions.
- Organized and maintained patient profiles in the computer system.
- Greeted customers upon arrival at the pharmacy counter.
- Conducted regular checks of drug storage areas to ensure proper temperature control was maintained.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Completed daily paperwork associated with filling prescriptions accurately.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Restocked shelves and prepared expired drugs for return.
- Verified prescriptions by contacting physicians' offices and receiving approval.
Education
Diploma - Pharmacy Assistant
Heritage College
Calgary, AB06-2024
Skills
- Computer Skills
- Verbal Communication
- Quality Assurance
- Communication
- Active Listening
- Microsoft Word
- Organizational Skills
- Multitasking
- Relationship Building
- Friendly, Positive Attitude
- [Foip of certification] certified
Languages
English
Professional
Hindi
Professional
Urdu
Professional
Arabic
Limited
Punjabi
Elementary
Timeline
Pharmacy Assistant
CASTLERIDGE RX PHARMACY
10.2021 - 12.2022
Diploma - Pharmacy Assistant
Heritage College
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